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Customer Engagement Representative.

Atlas Staffing
Garden, ID Full Time
POSTED ON 3/7/2025
AVAILABLE BEFORE 6/7/2025

Do you have great customer service skills and enjoy a team atmosphere? Atlas Staffing is seeking a hard working and positive Customer Engagement Specialist  to join a growing a technology company in Boise, Idaho.

Customer Engagement Specialist Responsibilities

  • Manage phone queue and offer exceptional customer service over the phone.
  • Manage technician queues, call volumes, and maintain response times.
  • Manage an email inbox with customer inquiries and respond within a timely manner.
  • Become familiar with the role of office technologies in our customers’ daily lives.
  • Become familiar with multifunction printer / copier drivers and interfaces.
  • Perform basic fact finding to determine if problem is hardware, software or network related.

Shifts :  Monday thru Friday, 8 : 00 am to 5 : 00 pm

Wage :   $17.00 – $20.00 per hour, DOE

Requirements

  • Minimum 2 years of experience in a customer service role.
  • Must be able to multitask and manage multiple requests simultaneously
  • Always offer the highest standard of customer service and ensure extremely happy customers.
  • Strong written and verbal communication skills.
  • Maintain cooperative and effective working relationships with others.
  • Be friendly and engaging when communicating with customers and fellow team members.
  • Be proficient in Microsoft office suites.
  • Must be able to lift 25 lbs, 50 lbs. occasionally, and 50 lbs. with assistance

    • By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Atlas Staffing, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at .

    INDBOI

    BR-Boise

    Salary : $17 - $20

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