What are the responsibilities and job description for the Customer Service & Operations Support - Temporary (Summer) position at Atlas Van Lines?
Overview
Atlas Van Lines is comprised of a family of companies that deliver transportation and related services globally through a network of quality agents and select service partners. Atlas is distinguished by agent ownership and a shared commitment to help people go new places more easily and more securely. Through a continuing emphasis on service excellence, the company has achieved extraordinary growth.
Every day we help you go new places®, with expertise in moving and logistics, bringing the world within reach.
Join the Atlas Team!
Are you an outgoing, motivated individual who thrives on helping others and delivering top-notch customer service? If so, we want you on our team!
Key Responsibilities:
- Accurately enter and manage data to support operations
- Provide timely and professional responses to customer emails
- Communicate effectively with customers and drivers via phone and email
- Assist with document preparation and general administrative tasks
- Perform other clerical duties as assigned
Position Details:
- Employment Type: temporary, hourly
- Schedule: Monday – Friday, 8:00 AM – 5:00 PM (40 hours per week)
Perks & Benefits:
- 401(k) retirement plan
- Holiday pay
- Access to an on-site fitness center
- Professional training and development opportunities
Qualifications
Preferred Qualifications:
- Proficiency in Microsoft Office, including Excel and Word
- Strong verbal and written communication skills
- Previous experience in customer service or phone-based support is a plus
- Ability to build and maintain effective working relationships with colleagues, clients, and external partners
