What are the responsibilities and job description for the TEAM LEADS, SMB SCALED SALES position at Atlassian?
Overview
Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Responsibilities
JOB DUTIES: WORK ON MONETIZATION AND HIGH VELOCITY MOTION WITH THE SMB SCALED SALES TEAM. PROVIDE WEEKLY 1X1 COACHING, MONTHLY METRICS REVIEW, AND QUARTERLY PERFORMANCE FEEDBACK. WORK WITH THE TEAM ON PROMPT, ACCURATE CUSTOMER RESPONSES & INTERACTIONS AND UNCOVER NEW AND BETTER WAYS TO ENHANCE THE CUSTOMER EXPERIENCE. BUILD RELATIONSHIPS ACROSS TEAMS AND WORK COLLABORATIVELY TO LEAD AND DELEGATE PROJECTS TO IMPROVE PROCESSES THAT BENEFIT ALL PARTIES. REPORT TEAM WINS AND OPPORTUNITIES FOR IMPROVEMENT BASED ON IMPORTANT DATA POINTS. REPORT TO THE SR. MANAGER, SMB SCALED SALES.
Qualifications
MINIMUM EDUCATION REQUIREMENT: BACHELOR’S DEGREE IN BUSINESS MANAGEMENT, MARKETING, TECHNOLOGY MANAGEMENT, FINANCE, OR ECONOMICS.
MINIMUM EXPERIENCE REQUIREMENTS: 2 YEARS OF EXPERIENCE WITHIN SAAS INDUSTRY IN SALES OPS, AND/OR FIELD OPS, ASSISTING CUSTOMERS WITH ONLINE AND PHONE CORRESPONDENCE.
OFFERED WAGE: $151,133.00 TO $173,200.00 PER YEAR
Our Perks & Benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Responsibilities
JOB DUTIES: WORK ON MONETIZATION AND HIGH VELOCITY MOTION WITH THE SMB SCALED SALES TEAM. PROVIDE WEEKLY 1X1 COACHING, MONTHLY METRICS REVIEW, AND QUARTERLY PERFORMANCE FEEDBACK. WORK WITH THE TEAM ON PROMPT, ACCURATE CUSTOMER RESPONSES & INTERACTIONS AND UNCOVER NEW AND BETTER WAYS TO ENHANCE THE CUSTOMER EXPERIENCE. BUILD RELATIONSHIPS ACROSS TEAMS AND WORK COLLABORATIVELY TO LEAD AND DELEGATE PROJECTS TO IMPROVE PROCESSES THAT BENEFIT ALL PARTIES. REPORT TEAM WINS AND OPPORTUNITIES FOR IMPROVEMENT BASED ON IMPORTANT DATA POINTS. REPORT TO THE SR. MANAGER, SMB SCALED SALES.
Qualifications
MINIMUM EDUCATION REQUIREMENT: BACHELOR’S DEGREE IN BUSINESS MANAGEMENT, MARKETING, TECHNOLOGY MANAGEMENT, FINANCE, OR ECONOMICS.
MINIMUM EXPERIENCE REQUIREMENTS: 2 YEARS OF EXPERIENCE WITHIN SAAS INDUSTRY IN SALES OPS, AND/OR FIELD OPS, ASSISTING CUSTOMERS WITH ONLINE AND PHONE CORRESPONDENCE.
OFFERED WAGE: $151,133.00 TO $173,200.00 PER YEAR
Our Perks & Benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
Salary : $151,133 - $173,200
