What are the responsibilities and job description for the Software Quality Assurance Engineer position at Atlona?
Summary/Objective:
Software Quality Assurance Engineer analyzes and runs tests on new or modified software and firmware programs, and writes/reviews/follows documentation, diagrams, and flowcharts, and software development procedures used to verify that programs function according to user requirements and conform to established guidelines. This role designs, develops, and executes functional test cases using our Zephyr Scale test case management system. Additionally, this role runs in-depth testing, detects problems, recommends solutions, and determines if program requirements have been met.
Essential Duties and Responsibilities:
- Participates in design reviews of Product Requirements Documents, by developing test plans and test cases, executing test cases, and identifying/analyzing defects, questionable functions, errors and inconsistencies in software program functions, outputs, online screens, and content for Atlona products.
- Test integrated systems involving Atlona products, which includes DSP systems, switchers and matrixes, extenders, etc., from brands such as Extron, Crestron, etc.
- Review product complaints and recreates – working with product managers and engineers to facilitate timely resolution of customer reports.
- Being a leader and mentor to the team while also working alongside to deliver a working quality tested audio-visual product.
- Contributes to establishing and documenting quality processes, standards, procedures, and practices, as part of the Quality & Environmental Management System (QEMS).
- Ensure zero quality escapes, continuously advocating for measurable continuous improvement.
Education: Bachelor of Science in a technical field such as computer science, engineering, or hard science (chemistry, physics, etc.) or equivalent work experience.
Qualified Individuals:
- Demonstrated expertise in diagnosing and resolving complex issues related to audio, video, or networked products.
- Minimum of 2 years of experience in the commercial audio-visual industry.
- Strong knowledge of IT/networking fundamentals and proficiency with Windows, Linux, and Mac operating systems. This includes TCP/IP, DHCP, DNS, ARP, etc.
- Understanding of software, firmware, and hardware integration is a plus.
- Preferred experience in automated testing using Selenium WebDriver and/or Python, as well as API testing with Postman, including protocols like RS-232, WebSocket, and HTTP.
- Audio Visual (AV) industry experience preferred, includes,
- Video routing, extension, switching
- Audio DSP configuration and control
- Soft and hard codec conferencing solutions
- Cameras, sensors, relays, and other AV and control peripherals
- AVoverIP, HDBaseT, SDVoE and HDMI technologies
Licenses/Certifications Preferred:
- ISTQB or ASTQB Foundation Level Certification
- CCNA or equivalent
- Creston, Biamp, QSYS, Dante or equivalent
Supervisory Responsibilities: This position has no supervisory responsibilities.
Location: We are interested in hiring an individual in this role to work 100% onsite at our corporate headquarters in San Jose, California. Opportunities for hybrid work based on experience, skills, etc.
Salary Range: Negotiable, based on skills, experience, and location.
Additional comments:
Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
We are an Equal Opportunity Employer, dedicated to creating an inclusive workplace for all.