Product Applications Engineer – Atmospheric Plasma Surface Preparation Systems

Job Summary:

The Product Applications Engineer will play a critical role in supporting Atmospheric Plasma Solutions (APS) through in-house R&D testing, customer sample evaluations, on-site training, and documentation management. This individual will provide pre- and post-sales technical support, ensuring APS solutions align with customer requirements and industry standards. By serving as the technical resource for APS product offerings and applications, this role directly contributes to the value creation and market adoption of APS technologies.

Major Areas of Responsibilities

Technical Leadership & Customer Support:

• Provide technical leadership for customer product support, training, and product engineering efforts to support APS needs.
• Ensure successful onboarding of APS products at customer sites, leading to a seamless and effective experience.
• Act as a primary technical liaison between customers and APS personnel.
• Offer “Voice of the Customer” insights on technical and product application issues, anticipating future Atmospheric Plasma Solutions.

Research & Development Support:

• Assist the R&D/Engineering team in designing experiments and conducting tests.
• Coordinate the planning, execution, reporting, and documentation of testing activities.

Sales & Business Development Support:

• Provide technical qualification criteria to Sales regarding system applications, ensuring alignment with established processes and use cases.
• Gather and analyze customer feedback to thoroughly understand technical requirements, specifications, and challenges.
• Establish technical credibility with prospective customers by defining problems and converting solutions into actionable specifications.
• Evaluate technical content and provide recommendations regarding hardware/software solutions and associated risks.
• Maintain accurate records of customer interactions to support sales and product development.

Product Demonstrations & Documentation:

• Assist Sales with technical demonstrations, prototypes, and reference cases to illustrate APS value propositions.
• Develop and maintain technical content, including documentation for proposals, training materials, and user manuals.
• Build and maintain a database of customer use cases.

Industry Engagement & Professional Development:

• Conduct customer presentations in collaboration with the Sales team.
• Stay informed on industry trends by participating in professional societies, attending tradeshows, and influencing industry standards where applicable.

Minimum Qualifications:

• Strong oral and written communication skills.
• High degree of personal discipline and ability to work independently.
• Global role with expected travel averaging 10%–20%, domestic and international.
• Strong technical aptitude and decision-making skills.
• Bachelor’s degree in engineering, technical discipline, or equivalent work experience.
• Experience with cobot/robotics programming a plus.
• Proficient with Microsoft Office, SolidWorks/CAD is a plus.
• Ability to lift up to 40 lbs. and stand for extended periods.
• Must pass a background check for entry into DoD facilities.

If you are passionate about technology and innovation, we invite you to apply today and help us shape the future of coating removal solutions at Atmospheric Plasma Solutions!

About Atmospheric Plasma Solutions, Inc - Founded in 2005, we are headquartered in the Research Triangle area of North Carolina. The company’s surface preparation systems quickly and efficiently chemically etch away coatings and sealants, remove contaminants, and prepare surfaces for adhesion, all without damaging the substrate. This innovative, one-of-a-kind technology is utilized by both the U.S. military and Fortune 100 companies around the world and is suitable for many applications.

APS also conducts advanced atmospheric plasma research in partnership with private companies, federal agencies, and leading research universities and develops custom solutions for our customers when required.

The company’s patented 3-in-1 precision surface preparation systems can remove coatings, clean surfaces and promote adhesion, resulting in lower job costs, improved worker safety, and dramatically reduced environmental impact. APS has perfected the delivery of plasma at atmospheric pressures while balancing usability, portability, and plasma power.

Our mission is to deliver industry leading products for surface preparation needs that are safe to the operator, environmentally friendly, and save our customers time and money over traditional surface preparation methods. We do this by utilizing our patented atmospheric plasma systems that are easy to operate and inexpensive to maintain.

Job Types: Full-time, Contract

Pay: From $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Commute:

• Cary, NC 27518 (Required)

Ability to Relocate:

• Cary, NC 27518: Relocate before starting work (Required)

Work Location: In person

Salary : $65,000