What are the responsibilities and job description for the Atomic Promotions is hiring: Customer Relations Associate in New Rochelle position at Atomic Promotions?
Are you passionate about creating exceptional customer relations and eager to kickstart your career in sales? We're looking for an Entry Level Customer Relations Associate to join our team and provide outreach services for our valued clients. In this entry-level role, you will play a vital part in ensuring customer satisfaction, managing sales inquiries, and collaborating with various departments to deliver outstanding service and meet sales goals.Key Responsibilities : Coordinate customer transactions, including order processing and sales inquiriesGenerate customer orders, estimates, and service recommendationsVerify product details, quantities, and pricing on all orders to ensure accuracyProvide daily customer support to address inquiries and assist with their needsFollow up on customer inquiries and requests promptlyMaintain and update customer records and files for efficient tracking and communicationResolve customer complaints professionally and effectivelyCollaborate with the management team to develop corrective actions aligned with company goalsPreferred Skills : Demonstrated ability and desire to always keep the customer first, addressing their needs and ensuring satisfaction throughout the sales processProficiency in MS Office applications such as Word, Excel, and OutlookProblem-solving mindset and a commitment to continuous improvementCapable of addressing practical issues and handling various scenariosStrong written and verbal communication skills, maintaining high standards in all forms of communication, including email. Can prepare and present information for a diverse audience, including customers, management, and external vendors#J-18808-Ljbffr
