What are the responsibilities and job description for the Event Planner Job at ATR International in New York position at ATR International?
We are seeking an Event Planner for a very important client.
- Detailing and planning boardroom meetings, working closely with porters, audio visual and catering teams. Meet and greet each client daily, provide personalized high touch customer service
- Manage reception desk essential functions; answering telephone calls, managing emails in personal inbox / shared inbox, greeting and escorting clients to room
- Supporting C-suite executive meetings with the highest level of conduct involving a combination of professionalism, organization, and effective communication
- Handle day to day challenges clients present while driving towards a solution
- Maintain a professional, flexible, can-do level of service
- Join planner on pre and post con calls, aiding data entry
- Check rooms making sure catering, audio visual and room sets match BEO
- Master usage of EMS (Event Management System) to detail reservations, review in-coming requests and present proper reports
- Manage correspondence between planning team and reservation holders throughout the booking process while providing an outstanding customer service experience
- Firm understanding of the business guidelines for allocating space. Manage space issues, escalate unresolved issues to lead planner or manager
- Ensure customers are contacted in a timely manner and are updated regarding the status of their request and offered available options
The ideal candidate will possess the following :
Benefits include :
Pay Range : $29.32-35.60 per hour
Salary : $29 - $36
