What are the responsibilities and job description for the Sr. Customer Accountant/Policy Administration position at Atradius?
Job Description
Our US division, Atradius Trade Credit Insurance, Inc. (ATCI) is currently looking for a detail-oriented individual to support policy administration (invoicing) and accounts receivables for our Finance team at our home office in Hunt Valley, MD.
This is not just a traditional Accounts Receivable role; it also requires a strong understanding of policy administration to support invoicing, sales declarations, account reconciliations, and customer queries. The ideal candidate will possess exceptional critical thinking skills to solve complex issues, with a keen attention to detail and the ability to navigate multiple priorities in a fast-paced environment.
This position is eligible for our hybrid policy, allowing fully trained employees to work up to three days a week from home. Only candidates within a commutable distance to Hunt Valley, MD will be considered for this role.
In this position your key responsibilities will be :
- Monitor customer account details for non or delayed payments and other irregularities.
- Support collection efforts through emails, phone calls and in coordination with Commercial and Global teams.
- Research and resolve payment discrepancies.
- Develop a strong understanding of the policy administration process, to review and ensure accuracy of policy data and compliance with internal guidelines.
- Build and maintain strong relationships with insureds, brokers and internal stakeholders to facilitate smooth communication and issue resolution.
- Perform complex account reconciliations and analysis related to customer accounting.
- Support month-end closing activities, ensuring timely and accurate financial reporting.
- Provide high-level support to manager in reporting and policy compliance matters.
- Collaborate cross-functionally to resolve escalated customer and broker inquiries with professionalism and efficiency.
- Develop and implement process improvements to enhance efficiency and accuracy in invoicing and receivables management.
- Ensure compliance with internal controls and external audit requirements by maintaining accurate documentation and identify trends, risks and opportunities for process optimization.
- Assist in the annual external audit process by preparing and providing required financial documentation.
What qualification should you have? The ideal candidate will have the following profile :
What do we offer?
