HR Program Manager

Responsibilities

The HR Program Manager plays a key role in employee engagement programs, learning support initiatives, Human Resources projects, and communication efforts. This role supports the execution of programs that enhance the employee experience, build recognition and retention, and ensure learning and HR compliance across the organization.

• Support the implementation and ongoing management of the company’s employee engagement programs, including annual engagement surveys, stay and exit interviews, action planning, and related communications.
• Assist in planning and executing employee engagement initiatives that foster connection, recognition, and a strong workplace culture.
• Collaborate on the creation, editing, distribution, and maintenance of training materials, including calendars, sign-in sheets, and facilitator guides.
• Prepare and deliver regular reports on curriculum completion, training compliance, and program performance metrics.
• Oversee the Support Center anniversary gift program and track milestones for recognition.
• Partner with the Sr. Director, Talent Development on the execution and continuous improvement of company-wide recognition programs.
• Maintains and updates employee handbooks and policies, Support Center master schedules, and other HR program materials.
• Develop and implement communication plans to effectively share employee programs, initiatives, and learning opportunities across the organization.
• Serve as a liaison with external engagement program vendors to ensure successful partnership and program delivery.
• Support the coordination of leader-focused events such as the Annual RVP Meeting and internal leadership gatherings.
• Partner with the internal communications team to ensure Learning and Development initiatives are clearly and consistently communicated to all employees.
• Stay informed of and ensure compliance with state-specific training requirements and applicable regulations.

Qualifications

• Bachelor’s degree in Human Resources Management or related field preferred and a minimum of two (2) years HR experience.
• Experience managing communications and events and working cross-functionally with multiple departments.
• Familiarity with survey tools, learning management systems (LMS), and content development platforms is a plus.
• Knowledge of regulatory compliance in training programs is preferred.
• Advanced proficiency in Microsoft Office Suite® software (Word, PowerPoint, Outlook, and Excel).
• Experience handling and corresponding about sensitive and confidential situations.
• Experience working in a fast-paced environment with the ability to manage multiple competing tasks and demands.
• May be required to travel up to 10% of the time on behalf of the Company.
• Travel time is subject to change based on business needs.
• Must possess a valid driver’s license.
• Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
• Must satisfactorily meet and be in compliance with Company motor vehicle policy standards and Travel Policy.