Demo

Outcomes Specialist, Winston Salem

Atrium Health Wake Forest Baptist
Carolina, NC Full Time
POSTED ON 2/7/2025
AVAILABLE BEFORE 3/8/2025
Job Description

JOB SUMMARY:

Conducts leading practice research and analytics on clinical outcomes improvement and hardwires best practices. Evaluates and analyzes clinical and financial data, communicating necessary strategies for improvement. Works collaboratively to identify and coordinate the execution of projects and initiatives for the MSKI Quality Program, which encompasses the full continuum of care. Coordinates the collection and reporting of quality data for accreditation requirements, including patient chart reviews. Fosters collegiality, teamwork, and appropriate integration of services across departments to promote a harmonious work environment and exceptional experience for the patient.

EDUCATION/EXPERIENCE:

  • Master's degree in Business, Nursing or Health Care Administration or a related field required with three years' experience in a healthcare provider organization.
  • Demonstrated leadership/management experience required. Experience with CMS regulations preferred.


LICENSURE, CERTIFICATION, and/or REGISTRATION:

  • Clinical experience preferred.
  • Two years’ project management experience preferred.
  • Demonstrates ability to lead and facilitate projects and teams.
  • RN or other clinical licensure preferred, certification in health care quality, patient safety or related regular entity preferred.


ESSENTIAL FUNCTIONS:

  • Identifies and researches innovative techniques /services and outlines the necessary steps to implement changes.
  • Responsible for the implementation of operational performance improvement projects for the Program and aligns with the overall vision and values.
  • Ensures collaboration and integration of operations with other departmental and MSK services.
  • Responsible for the ongoing program management across the continuum and locations, measures compliance with recognized standards of care and achieves operational efficiency, patient satisfaction, quality outcomes, and operational performance goals.
  • Identifying and implementing patient care processes and protocols to promote appropriate utilization of resources.
  • Participates in identifying needs, planning, developing and implementing educational programs for staff, patients, families and/or community groups to improve the care of patients.
  • Promotes and develops personal and professional growth, maintaining professional and clinical knowledge; attends continuing education and in-services as needed. Maintains professional and clinical knowledge, acting as a resource to others.
  • Serves as a clinical expert and resource assisting with care for the complex and/or highly specialized patient care situations, seeking processes to reduce length of stay, cost per patient day, and other patient care efficiencies. Assists institutional financial and operational leaders to develop and implement key projects associated with the service to include, but not limited to: Financial Bundles, Quality Bundles and Patient Satisfaction.
  • Evaluation of new products, improving processes, promoting quality and safety and patient satisfaction.
  • Collects, analyzes, and reports quality data to the orthopaedic department, health system committees, task forces as well as accreditation programs.
  • Pursues and maintains pertinent quality certifications by overseeing adherence of quality standards and protocols as well as reporting required metrics. (JCAHO and AJRR)


About Us

Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist’s two main components are an integrated clinical system – anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem – that includes Brenner Children’s Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.

Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.

This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.

About The Team

Mission, Vision and Culture Commitments

Mission

To improve health, elevate hope and advance healing – for all.

Vision

To be the first and best choice for care.

Culture Commitments

We create a space where all Belong

We Work as One to make great things happen

We earn Trust in all we do

We Innovate to better the now and create the future

We drive for Excellence – always

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