What are the responsibilities and job description for the Scheduling Coordinator, Dentistry position at Atrium Health Wake Forest Baptist?
Job Description
Scheduling Coordinator
Position Highlights:
Provides support by greeting patients and other customers with courtesy. Schedules procedures and communicates information to appropriate Medical Center personnel. Prioritizes responsibilities to ensure departmental activities are performed in appropriate sequence and completed within established guidelines. Supports the department by recording and updating data, answering in-coming telephone calls and assisting staff as necessary.
Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist’s two main components are an integrated clinical system – anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem – that includes Brenner Children’s Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.
Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.
This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.
About The Team
Mission, Vision and Culture Commitments
Mission
To improve health, elevate hope and advance healing – for all.
Vision
To be the first and best choice for care.
Culture Commitments
We create a space where all Belong
We Work as One to make great things happen
We earn Trust in all we do
We Innovate to better the now and create the future
We drive for Excellence – always
Scheduling Coordinator
Position Highlights:
- Shift Schedule: Full Time (40 hours), Day shift
- Department: Dentistry
- Location: Atrium Health Wake Forest Baptist
- Generous PTO: Accrue up to 25 days/year, to be used for vacations, sickness, holidays, and personal matters.
- Education Reimbursement: We invest in your professional growth, offering up to $2,500 per year towards a bachelor’s degree and up to $5,000 per year towards a graduate degree.
- Wellness Incentives: Take advantage of up to $1,350 per year in wellness incentives through our LiveWELL program, prioritizing your well-being.
- Parental Benefits: We understand the importance of family, providing six weeks of paid birthing-mother maternity leave and four weeks of paid parental leave.
- Retirement: Secure your financial future with up to 7% employer-paid retirement contributions.
Provides support by greeting patients and other customers with courtesy. Schedules procedures and communicates information to appropriate Medical Center personnel. Prioritizes responsibilities to ensure departmental activities are performed in appropriate sequence and completed within established guidelines. Supports the department by recording and updating data, answering in-coming telephone calls and assisting staff as necessary.
- Adheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships and team building.
- Schedules outpatient procedures as needed, promptly removes orders from order queue and schedules to appropriate resources, maintains appropriate records, which contribute to the efficiency of the departmental operations and coordinates with other departments as needed.
- Registers patients prior to imaging procedures.
- Reviews orders for clarity and completeness, records and updates patient/procedure information electronically, collects and accurately reports patient payments.
- Maintains effective communication with customers, greets and offers assistance, provides appropriate information in a prompt, courteous and helpful manner.
- Maintains knowledge and skill of appropriate equipment to ensure proper use and efficiency of duties performed.
- Maintains effective coordination of activities, promotes cooperation, shares information and makes optimal use of abilities, equipment and materials to accomplish desired departmental goals.
- Participates in planning processes by establishing personal goals to support quality improvement efforts and contributes to the achievement of departmental objectives.
- High school diploma or GED equivalent required.
- Experience with computer data entry and standard office equipment preferred.
- Ability to communicate effectively and professionally with physicians, staff and other Medical Center personnel
- Ability to prioritize clinical responsibilities
Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist’s two main components are an integrated clinical system – anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem – that includes Brenner Children’s Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.
Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.
This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.
About The Team
Mission, Vision and Culture Commitments
Mission
To improve health, elevate hope and advance healing – for all.
Vision
To be the first and best choice for care.
Culture Commitments
We create a space where all Belong
We Work as One to make great things happen
We earn Trust in all we do
We Innovate to better the now and create the future
We drive for Excellence – always
Salary : $1,350 - $5,000
