What are the responsibilities and job description for the FIELD SERVICE ENGINEER position at ATS Automation?
ATS Company : SP Industries
Requisition ID : 13150
Location :
Raleigh, NC, US, 27603
Date : Oct 10, 2024
Field Service Engineer
ATS Scientific Products is searching for a Field Service Engineer based in Raleigh, NC to join the team!
Responsibilities include the service, maintenance, repair, testing and calibration of complex equipment with minimum supervision. This job requires extensive travel to customers locations. Experience in refrigeration, compressors and systems; as well as the ability to read and interpret blueprints, electrical, pneumatic, and hydraulic schematics and experience with troubleshooting and repair of freeze-dryers is a plus.
RESPONSIBILITIES include but are not limited to the following, other duties may be assigned :
- Perform mid-level to advanced customer support activities including equipment installation, equipment and / or product troubleshooting and repair, equipment maintenance, and assist with equipment testing, start-up, and validation activities as needed
- Responsible for supervising and / or executing field installation and testing of equipment
- Responsible for customer technical support (product / equipment troubleshooting) including support via phone, online, or in the field.
- Act as single point of contact for customer, soliciting internal technical support as needed, managing sub-contractors as needed
- Maintain broad equipment, process, and manufacturing knowledge critical to supporting equipment
- Works independently with minimal technical supervision
- Autonomous troubleshooting of various models of SP Scientific Equipment.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
EDUCATION and / or EXPERIENCE
Salary Range $30 / hr - $46 / hr
WORK ENVIRONMENT
All employees have the responsibility to work in a safe manner and report any health, safety or environmental concern to their manager or supervisor in a timely manner.
Employee responsibilities for Health, Safety and Environment include :
Why Scientific Products? The three parallelograms in our logo reflect our core company values : People, Process, and Performance. As part of ATS, Scientific Products leverages the ATS Business Model (ABM) to train, develop, engage, empower, and energize our people to make impactful changes in the organization. Our relentless focus on people is what continues to set us apart as a great place to build a career.
EEO and Affirmative Action Statement :
SP is an Equal Opportunity Employer, dedicated to a policy of non-discrimination in employment on any basis and takes affirmative action to ensure equal employment opportunities. It is our policy to provide our employees and applicants with equal employment opportunities in accordance with applicable laws and not to discriminate on the basis of race, color, religion, ancestry, national origin, age, marital status, sex, gender identification, sexual orientation, genetic information, political belief, pregnancy, citizenship, handicap or disability, status as a veteran or member of the U.S. military, or any other characteristic protected by applicable federal, state, or local laws. SP's Affirmative Action Plan is available through the HR Department and may be accessed during normal business hours.
Pay Transparency Nondiscrimination Provision :
SP will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Salary : $30 - $46
