Key Account Manager

Job Description

The ATS nuclear team designs, builds and services mission critical automation and test solutions for the nuclear industry. Our customers rely on us, and we help them transform and build what’s next for their business. As a Key Account Manager, you will leverage existing relationships with all levels in the customer organizations including senior management, develop new relationships with business unit leaders to understand their unique challenges and influence perspectives of ATS Industrial Automation. You will use the innovative power of our team to develop solutions to increase customer return on investment.

You will be responsible for promoting ATS technical capabilities, selling the company’s overall engineering and manufacturing solutions, positioning ATS as the leading and premier automation, tooling and integration company in the nuclear industry.

Specific Responsibilities

Sales Strategy

• Conduct market analysis to evaluate current market trends, understand customer preferences, identify potential competitors, and assess the overall demand for ATS product and services.
• Develop and implement strategic plans to transform the business by building markets in decommissioning/waste management and new nuclear builds, mainly Small Modular Reactors.
• Understand, interpret, and rapidly respond to market changes and customer needs by adjusting strategies & priorities in a fast transformative environment.
• Develop account plans and win strategies to drive sustainable growth and revenue aligned with the overall ATS Industrial Automation business strategy.
• Generate new leads, identify, and contact decision-makers, screen potential business opportunities, select deals in line with strategies, and facilitate pitch logistics.
  
  

Forecasting and Budget

• Prepare and update order/bookings forecasts.
• Operate within the Sales Plan and operating budget parameters defined by the Vice President, Sales.
  
  

Final Negotiations

• Regarding price, schedule, terms and conditions and other commercial issues, the Account Manager will operate within the parameters prescribed by the Vice President of Sales
  
  

Customer Satisfaction

• Manages large, high-profile customer accounts / key accounts as appropriate, while establishing strong senior customer contacts relationships positioning ATS Industrial Automation as strategic long-term partner.
• Ensure trends in customer expectations are communicated to the Vice President of Sales and the General Manager within expected timeframes/using approved methods.
• Advocate and achieve customer satisfaction targets.
  
  

Qualifications

Education:

• A degree in engineering, business or another related field.
• MBA or another graduate degree is preferred.
  
  

Experience:

• Combined 5 years of experience in a senior sales or key account capacity, ideally in the US nuclear industry
• Working knowledge of nuclear power plant operations and maintenance and inspection needs.
• Knowledge of the SMR (Small Modular Reactor Market) is an asset.
• Experience with advanced manufacturing technology such as robotics, automation, tooling and manufacturing processes.
• Demonstrated knowledge of sales and marketing techniques and financial principles.
• Demonstrated effective negotiation skills, representing the company's long-term business requirements on multi-year contracts.
• Proven success in establishing strong C-level customer relationships.
• Track record in supporting organizational transformations in a fast-growing market, overcoming barriers to entry, creating common purpose, and leading towards an aligned objective.
• Willingness to travel internationally and in United States & Canada (up to 30% of the time)
  
  

Join our globally growing team at ATS Industrial Automation where we create complex automation solutions at the highest level that sustainably impact lives around the world.

At ATS, a publicly traded global company with a proud 40-year history, we help drive the future with our factory-wide automation solutions. At ATS Industrial Automation, what we do matters - both to our customers and to their customers. With 600 skilled employees around the world, we design, build and service mission-critical automated assembly and test solutions for mobility, nuclear and specialty automation. Our customers are leaders in their industries and rely on us to deliver what we promise - on time and on budget. Combined with our broad product portfolio, financial strength and global presence, we provide our customers with the best automation solutions wherever and whenever they need them.

Join our ATS Industrial Automation Team because:

• We VALUE our People: The foundation of a great company is having the best team which is why we continuously work to develop, engage, empower, and energize our people.
• We’ve got GREAT Work Perks: We provide a variety of perks to our employees. Make sure you ask more about our flexible work schedules, employee events, free coffee beverages, employee referral program and safety shoe programs.
• We offer COMPETITIVE Total Rewards: Competitive starting salaries, overtime pay eligibility, paid vacation, company paid short- and long-term disability and life insurance, comprehensive health benefits, 401K matching program, Employee Incentive Bonus program and optional Employee Share Purchase Program.
• We support internal GROWTH & DEVELOPMENT: ATS Automation offers endless opportunities for professional growth and development, including tuition reimbursement programs and our commitment to promoting from within.