What are the responsibilities and job description for the Resident Services PM Supervisor position at Attic Angel Community?
Come work at Madison’s #1 Senior Living community!
Attic Angel Community is a retirement community based out of Middleton that provides high-quality services in a caring and personalized atmosphere that respects the dignity, encourages the independence and enhances the quality of life of each resident.
Attic Angel Community believes in diversity and inclusion among our volunteers, staff and residents. We value a culture of many voices and ideas. Our community is stronger when we create an environment including people of all races, sexual orientations, and ethnicities. We commit to respect, embrace and learn from differences, and educate ourselves and advocate for racial and economic justice, equality, and equity. We commit to recruit, retain, and mentor a diverse workforce and volunteer organization. We will work with community leaders and the philanthropic community to address systemic racism.
Job Description: Provide direct supervision to Resident Services Assistants, support RN and CBRF Managers, and assist with coordination of care for all Attic Angel Place residents.
Attic Angel Community is a retirement community based out of Middleton that provides high-quality services in a caring and personalized atmosphere that respects the dignity, encourages the independence and enhances the quality of life of each resident.
Attic Angel Community believes in diversity and inclusion among our volunteers, staff and residents. We value a culture of many voices and ideas. Our community is stronger when we create an environment including people of all races, sexual orientations, and ethnicities. We commit to respect, embrace and learn from differences, and educate ourselves and advocate for racial and economic justice, equality, and equity. We commit to recruit, retain, and mentor a diverse workforce and volunteer organization. We will work with community leaders and the philanthropic community to address systemic racism.
Job Description: Provide direct supervision to Resident Services Assistants, support RN and CBRF Managers, and assist with coordination of care for all Attic Angel Place residents.
Hours: 40 hours a week / PM shift position / Monday - Friday with every 8th week weekend rotation.
Essential Job Duties (in order of priority):
- Provide direct supervision, training, coaching, and corrective action to Resident Services Assistants.
- Assist with staffing and scheduling needs while working.
- Provide assistance and oversight to all residents in Attic Angel Place per their ISP.
- Form trusting, friendly relationships with residents, families, staff, and visitors of Attic Angel Place.
- Immediately report DHS or Attic Angel reportable incidents to the Administrator.
- Reporting of change of condition for residents to RN on-call.
- Assist with clerical and organizational tasks of each care areas as assigned.
- Proper documentation and communication via email and electronic medical record
- Completion of RN delegated tasks.
- Provide excellent customer service with a hospitality focus.
- Complete annual in-services per DHS regulations.
Other Duties
Provide support and assistance as directed in other areas
Education: HS Diploma. Completion of all CBRF-required courses including Medication Administration.
Knowledge, Skills, & Abilities: Basic knowledge of DHS 83 and 89 regulations for CBRF and RCAC. Will work on-call rotation as a supervisor as well as weekend rotation.
Licenses & Certifications: Certified Nursing Assistant with at least 5 years of experience in a Senior Living Setting, CPR certified within 90 days of hire.
