What are the responsibilities and job description for the Quality Control Technician - Rodent Control position at Attic Projects?
We rank #117 as the Top 500 Specialty Construction Firms and #98 out of Top 200 in Home Improvement Companies in the U.S. for 2024!
Why Choose Attic Projects?
At Attic Projects, we are the leaders in our niche market and are experiencing rapid growth in San Diego, Orange County, San Bernardino and North & South Seattle. We prioritize a highly collaborative team to deliver unparalleled solutions to our customers. With our comprehensive training and support, we provide technicians with the opportunity to excel in their careers and achieve remarkable personal and professional growth.
We're not just a business, we are a family, and our team is the secret to our success. Every member of our team is unique and amazing, and together they create a rewarding place to work. We offer limitless possibilities for learning and development, allowing you to expand your skills and reach your full potential. Apply now to become part of our team and immerse yourself in a world of extraordinary opportunities!"
Role and Responsibilities:
The Quality Control Technician at Attic Projects plays a crucial role in ensuring exceptional service and workmanship. This position involves conducting thorough inspections at customers' homes to evaluate the quality of completed restoration projects, ensuring they meet company standards before advancing to the next phase. Additionally, the Quality Control Technician is the first point of contact for service calls, tasked with assessing customer concerns, identifying issues, and implementing effective solutions to address problems. By maintaining high-quality standards and resolving post-project issues promptly, the Quality Control Technician upholds Attic Projects' commitment to customer satisfaction and excellence.
You will do…
- Start work promptly at 7:00 AM and drive a company vehicle to assigned customer locations (3-4 visits a day).
- Conduct detailed inspections of projects by checking attics, crawl spaces, roofs, and the surrounding areas of customers' homes.
- Identify discrepancies or issues in ongoing or completed projects, with a focus on rodent-related problems or other quality concerns.
- Communicate effectively with customers, addressing their concerns and easing any frustrations, ensuring a positive experience.
- Solve problems independently on-site, taking appropriate measures to rectify issues and ensure project standards are met.
- Maintain detailed records of inspections, findings, and resolutions for reporting and follow-up.
You will be successful if you…
- Have clean driving record and ability to drive a company vehicle
- Are experienced in quality control, site inspections in residential construction projects
- Have the ability to crawl in small, tight spaces and climb and descend of ladders or attic stairs and roofs
- Have previous Pest Control / Rodent Control experience
- Can solve problems efficiently and independently
Perks and Benefits:
- Competitive pay rate ($24-28 hourly pay) with potential bonus;
- Stable job schedules and work environment
- Professional hands-on comprehensive training
- Company-issued uniform, tools, equipment and protective gear
- Opportunities for advancement within the company
- Medical, dental, and vision insurance allowance (after 90 days)
- Gyms and regular fun team building activities
- 401(k) retirement plan (after 90 days)
Interview Process:
- Initial Phone Reach-out by Recruiter
- Video interview by Recruiter
- Onsite interview with Ops Manager & Superintendent
Details:
Job Type: Full-time, On-site, not remote
Work schedule: Monday to Friday, Starting at 7am, 8-10 hrs
Wage Range: $24- $28 per hour
Elevate your career with Attic Projects, where opportunities soar, success reflects!
Salary : $24 - $28
