Parts Manager

Job description

Do you have an impeccable attention to detail? Do you have world-class customer service skills? Can you coach and develop people to success? Are you looking to make your passion your career? Attica Motorsports is looking for an individual with a passion for off-roading, knowledge of off-road machines and parts, along with strong computer and inventory skills to fill our Parts Manager position.

Job Description:

Coach and develop a team of parts associates in areas of customer service excellence and operational efficiency. Manage all aspects of departmental inventory. Assure all sales and service department's parts are expedited to meet customer needs.

Position Responsibilities:

• Leads by example providing WOW! customer service
• Coaches and develops team of parts counter staff members
• Ensures assigned tasks are completed in a timely manner on assigned shift
• Leads and follows established safe cash handling procedures
• Follows company policies and loss prevention procedures
• Maintains a safe working environment including PPE (Personal Protective Equipment)
• Maintains store appearance and merchandising standards as directed
• Ensures that all parts are restocked and placed in their respective areas
• Utilizes computer system to help customers order parts or find suitable alternatives
• Maintains product knowledge and current promotions through Attica Motorsports systems and information sources
• Directs problem resolution programs regarding customer concerns and employee matters
• Actively engaged in developing more effective customer service skills
• Provides honest and trustworthy advice to customers regarding the best products that fit the customers' expectations
• Experience with maintaining, counting, tracking and creating reports for inventory
• Computer savvy with the capability of learning new software and systems
• Purchasing, creating purchase orders, and some shipping/receiving
• Other duties as assigned

Position Requirements:

• High School diploma or equivalent required. Associates or Bachelor's degree preferred.
• An enthusiasm for and knowledge of off-road vehicles is a must!
• Excellent communication and decision-making skills
• Ability to lift, load, and deliver merchandise. Must be able to bend, stoop, reach, grasp with hands, and stand for long periods of time.
• Ability to work a flexible schedule to meet the needs of the business including holidays. Weekends are a must!
• Excellent communication and decision-making skills
• Attention to detail/data input experience
• Strong analytical skills
• Ability to work in a fast-paced environment adapting to quickly changing priorities
• Ability to work a flexible schedule. Work week is Tuesday through Saturday with additional days as needed
• Ability to lift up to 50 lbs, push, pull, bend, and twist.
• Schedule is weekdays, and heavy weekend times

Pay range: $40,000.00 - $120,000.00 per year based on experience and knowledge

Welcome to Attica Motorsports and thank you for making us the largest Polaris dealer in the state! In all of Indiana, there isn't a friendlier or more knowledgeable staff than ours. We're happy to help you find either the perfect recreational vehicle or the parts you've been looking for. Check out our catalogs to see what we have. If you need help in making your selection, call or stop in-we're always ready to help! We are family-owned and operated and conveniently located in Attica, IN. Attica Motorsports can provide you with the latest and best in powersports products to make your outdoor living more enjoyable. From the most recent in ATV technology to the hottest new side by sides, we can help you find the recreational vehicle that's made for you. Combine this wide array of selections with our friendly and knowledgeable staff, and we're convinced Attica Motorsports will become your only stop for all of your powersports needs. We know individuality is important, which is why we pay close attention to the interests of each customer. From the minute you walk through the door, meeting your needs is our top priority. Founded not only on excellent customer service, but also on the principles of hard work and a focused attitude, Attica Motorsports has a long list of satisfied customers. Call or stop by; you'll be glad you did.

Pay: $40000 - $120000 / year

Pay:

• Other

Benefits:

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Employee discount
• 401(k)

Job Type: fulltime

Education: No education required

Work location: On-site