Case Manager

About Us

At the Law Offices of Colby Lewis, we are a boutique firm in Houston specializing in personal injury, commercial litigation, and construction defect cases. Our small, collaborative team values work-life balance rarely requires overtime, and embraces innovative practices to deliver personalized attention to our clients. As we prepare for growth, this is a rare opportunity to join us at the ground floor and shape the future of the firm.

About You

You are personable, proactive, and thrive in a fast-paced environment. You excel at managing medical records, collaborating with professionals, and supporting clients through their legal journey. You bring strong organizational skills, problem-solving abilities, and a results-driven mindset while adapting quickly to changes and focusing on efficiency.

Key Responsibilities

Client Relationship Management:

• Act as the primary point of contact for clients, providing consistent updates and addressing concerns to ensure they feel supported throughout the pre-litigation process.
  
  

Case Management And Workflow Oversight

• Ensure the accurate creation, organization, and maintenance of case files, including digital records in systems like CASEpeer.
  
  

Medical And Treatment Coordination

• Obtain signed medical release authorizations and coordinate with medical providers to monitor client treatment and progress.
• Identify and address gaps in medical treatment or documentation that could impact case outcomes.
  
  

Demand Package Preparation

• Compile and review medical records, billing, and other supporting documentation to draft comprehensive demand packages based on the sources being used by the firm.
• Collaborate with external vendors to ensure the completeness and accuracy of all case documentation.
  
  

Settlement And Negotiation

• Engage with insurance adjusters to negotiate settlements, presenting well-documented evidence of liability and damages.
  
  

Expense And Lien Management

• Track case-related expenses and negotiate reductions of medical liens to maximize client compensation.
• Ensure accurate calculations and timely disbursement of settlement funds, including addressing discrepancies with providers.
  
  

Regulatory Compliance And Deadlines

• Maintain strict adherence to HIPAA, legal standards, and internal deadlines at every stage of case management.
• Monitor and implement processes to avoid technical errors in documentation, ensuring regulatory compliance.
  
  

Investigation And Evidence Gathering

• Facilitate the collection of accident reports, witness statements, photos, and videos.
  
  

Collaboration And Team Coordination

• Work closely with investigators, and medical professionals to ensure accurate case development.
• Coordinate with internal staff and external vendors to streamline processes and maintain consistency across cases.
  
  

Experience & Qualifications

• Minimum 2 years of experience as a Case Manager in a personal injury firm.
• High school diploma or GED required.
• Proficient in Microsoft Office, Adobe, and case management software.
• Exceptional communication skills, attention to detail, and familiarity with legal procedures.
  
  

What We Offer

• Competitive salary (based on experience).
• Profit sharing and bonus opportunities.
• Growth potential within the firm.
• Generous paid time off.
• Free parking, snacks, and periodic lunches.
  
  

Application Process

Submit your resume and a cover letter via the Indeed platform, detailing why you are seeking a new position and why you are the best fit for our firm. Complete the required Indeed skills assessments. Please note: emails, phone calls, or in-person applications will not be considered. No agencies.

Join Us

This is your chance to make an impact and grow with a firm that values collaboration, innovation, and exceptional client service. We look forward to welcoming the right candidate to the Law Offices of Colby Lewis!

Employment Type: Full-Time