Lead Bookseller

Atticus is hiring for a Lead Bookseller in the Bookstore. We are looking for someone with management and bookstore experience to assist in all the functions of a bustling, rewarding business that has been in the heart of downtown New Haven for fifty years. Applicants should be energetic leaders with a passion for bookselling. We're looking for someone with strong organizational skills, keen merchandising skills, and a sense of urgency. Join our dynamic team and be a part of independent bookselling in your community.

JOB DESCRIPTION

Position: Lead Bookseller

SUMMARY:

Perform a variety of duties to greet, assist, and sell books and gift items to customers of the bookstore. Perform miscellaneous duties in maintaining appearance of bookstore.

Perform receiving book, gift and stationery products.

Assists Bookstore Manager/Supervisor in keeping Booksellers on task.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greet customers and ascertain what each customer wants or needs.
• Assist customers in finding merchandise and provide recommendations and other information as required.
• Operate cash register to ring purchases and receive and process cash or credit payment following standardized procedures.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Maintain accurate records related to sales.
• Follow theft prevention measures such as monitoring cameras and alerting other staff for assistance.
• Ensure the bookstore’s appearance meets prescribed standards in cleanliness, neatness, and attractive displays by performing daily housekeeping tasks such as dusting, straightening and vacuuming.
• Assist in processing and shelving books following prescribed procedures.
• Assist in processing and merchandising gift and card products following prescribed procedures.
• Assist in processing and completing returns and market transfers.
• Assist in bank runs and maintaining adequate change for the safe
• Work as a team.
• Assists in keeping booksellers on task in the absence of Bookstore Manager or Supervisor.

REPORTS TO: Bookstore Manager / Supervisor.

SUPERVISORY RESPONSIBILITIES:

• Keeping Bookseller’s on task in the absence of Bookstore Manager/Supervisor.
• Acts as manager in the absence of manager/supervisor.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPETENCIES:

• Demonstrated knowledge of principles and processes for providing quality customer services. This includes customer needs assessment and meeting quality standards for customer service and customer satisfaction.
• Ability to work directly with the public and with people coming from a variety of cultures
• Basic mathematical and cash handling ability
• Attention to detail, processes, and urgent timing aspects

EDUCATION AND/OR EXPERIENCE:

High School Diploma, some college (two years) preferred. Basic math skills. Over one year of related experience in a library or bookstore required.

PHYSICAL AND VISUAL REQUIREMENTS:

Position performs physical activities that require:

• Significant time standing and moving about bookstore areas. Must use stairs regularly.
• Considerable use of arms and legs and moving whole body, reaching and stooping, occasionally (15% —40 %) moving light weight (5 lbs.—25 lbs.) or average weight material (25-60 lbs.) up or down stairs, balancing, or around bookstore areas.
• Handling and Moving Objects — Use of hands and arms in coordination to handle, position, and move materials, and manipulate things. Manual dexterity and fingering are required.
• Near vision—see objects at close range.
• • Problem Sensitivity — Able to tell when something is wrong or is likely to go wrong.
• • Monitor Self, Others, Processes, Materials, or Surroundings — regularly review performance, materials, events, or the environment, to detect or assess problems or take corrective action.
• • Deductive Reasoning — the ability to apply general rules to specific problems to produce answers that make sense.
• The incumbent regularly performs work in a retail environment where individual is not exposed to heat, chemicals and hazards.

LANGUAGE SKILLS:

Basic reading and ability to interpret written material/books —in English. Able to express ideas and information in writing.

Ability to communicate effectively with staff and customers.

MENTAL DEMANDS AND REASONING ABILITIES:

WORK ENVIRONMENT/TRAVEL:

Note:

This position description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship