What are the responsibilities and job description for the Technical Support Specialist position at Attio Limited?
A company is looking for a Technical Support Specialist to provide customer support through various communication channels.Key ResponsibilitiesProvide fast and friendly technical support to customers via emails, chat, and video callsTroubleshoot and document bugs, collaborating with the Engineering team for resolutionDocument customer feedback and advocate for the voice of the customer in product developmentRequired Qualifications2 years of experience in a technical support role for a SaaS productExperience working with CRMs and APIs is a bonusAbility to work effectively in a fast-paced startup environmentExperience in remote and distributed team settingsTech-savvy with a strong problem-solving aptitude
