What are the responsibilities and job description for the Information Technology Internship - Summer 2025 position at Atwell, LLC?
Responsibilities
- Respond to technical assistance requests via in-person, phone & electronically.
- Assist with troubleshooting all technical-related user issues, including hardware, software, account, and printer issues.
- Communicate technical concepts to both technical and non-technical personnel.
- Install and support various software applications as needed and approved.
- Follow all company processes and procedures.
- Log and track IT support-related tasks in the company ticketing system.
- Assist in maintaining the company's network and infrastructure as directed.
- Assist in managing inventory for workstations, laptops, and other IT assets in the company tracking system.
- Assist with company cell phone and mobile device management.
- Research AI and other innovative tools to help increase productivity.
- Utilize Autodesk applications and training to support innovation projects and improve workflow efficiency.
Qualifications
- Currently pursuing an Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Strong problem-solving and troubleshooting skills.
- Willingness to learn and adapt in a fast-paced environment.
- Previous experience preferred, but not required.
Why Atwell?
Atwell, LLC is a national consulting, engineering, and construction services firm with more than 40 offices throughout the country. We deliver a broad range of strategic and creative solutions in the energy – power, energy – hydrocarbons, and real estate and land development markets. Our comprehensive turnkey services include land and right-of-way support, engineering, land surveying, environmental compliance and permitting, GIS and mapping, planning, landscape architecture, and project and program management.
To us, finding the right cultural fit is just as important as finding the right technical fit. We hire self-motivated, client-focused team members who possess an entrepreneurial mindset and exhibit persistence and follow-through on commitments and deadlines. From implementing the most innovative technology to expanding our services, market reach, and organizational opportunities, we are always looking for ways to grow our company inside and out. We are proud to be ranked ENR #71 in the Top 500 Design Firms, and named "Best Places to Work" for 9 consecutive years according to Zweig Group.
