What are the responsibilities and job description for the Account Manager/Customer Service Representative position at AtWork Group?
We are seeking a dynamic and detail-oriented Account Manger / Customer Service Representative where you will play a vital role in managing assigned customer accounts and providing exceptional service to our valued customers. We are seeking a motivated individual who thrives in a fast-paced environment and is passionate about delivering top-notch customer experiences.
Pay $ 20-$24 per hour
- Responsibilities for an Account Manger / Customer Service Representative
- Respond promptly to customer inquiries via phone, email, and live chat
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Oversee the order confirmation process, providing promise dates and tracking open orders for each customer.
Salary : $20 - $24