What are the responsibilities and job description for the Sales Support Specialist position at ATX Solar?
About ATX Solar
ATX Solar is a fast-growing, customer-focused solar energy company dedicated to providing top-tier service and sustainable energy solutions. As a Sales Support Specialist, you will be the backbone of our sales team, ensuring a seamless customer journey from initial inquiry to a completed sale.
Role Overview
The Sales Support Specialist provides vital administrative and operational support to the sales team. This role involves managing customer interactions, qualifying leads, scheduling appointments and events, handling sales-related marketing, and ensuring smooth communication between sales representatives and other departments.
Key Responsibilities
Sales Support & CRM Management
- Assist the sales team by creating and updating proposals, ensuring all detail
- Update dispositions in Monday.com CRM
- Support field sales team with in-office tasks, data entry, and scheduling needs.
- Coordinate sales meetings, prepare agendas, and track action items.
- Generate weekly and monthly reports on sales performance and goal tracking
Customer Interaction & Appointment Coordination
- Take inbound sales inquiries and qualify leads for appointments.
- Schedule, confirm, and reschedule sales appointments as needed.
Follow up with customers to clear financing stipulations.
Make outbound calls to generate referrals and maintain customer engagement. - Event Coordination & Marketing Support
- Plan and coordinate home shows and local marketing events to drive brand awareness.
- Assist in managing monthly email campaigns via Mailchimp.
- Update and maintain sales brochures, marketing content, and customer-facing materials using Canva.
- Collaboration & Administrative Support
- Work closely with the Direct Sales Manager and project managers to update stipulated accounts and holds to keep projects moving through the pipeline.
- Communicate with operations and permitting teams to help clear any documentation issues
- Ensure all administrative tasks, scheduling, and reporting are completed accurately and on time.
Ideal Candidate Profile
Experience & Qualifications:
• Experience in a similar sales support or administrative role preferred, but not required.• Degree preferred, but hustle, determination, and a people-pleasing personality can substitute for experience or degree.• Bilingual (English/Spanish) is a plus!
Skills & Traits:
Detail-oriented & organized – Must keep track of multiple tasks and deadlines.
Flexible & adaptable – Fast-paced environment that requires quick problem-solving.
People-person & team player – Will be interacting with customers and sales reps daily.
DIY problem solver – Take initiative and find solutions without waiting for instructions.
Positive, can-do attitude – Someone who doesn’t take “no” for an answer.
Why Join ATX Solar?
Be part of a fully-integrated solar company in an exciting industry.
Gain hands-on experience with a highly collaborative team.
Opportunities for growth
Earn bonuses for high performance and supporting sales success.
If you thrive in a high-energy, customer-facing, and fast-paced environment, we want to hear from you!
How to Apply:
Submit your resume and a brief cover letter explaining why you're a great fit for ATX Solar's Sales Support Specialist role!
Salary : $14
