What are the responsibilities and job description for the Area Learning Development Manager position at Auberge Resorts?
The Area Learning & Development Manager is responsible for the delivery of bespoke training programs that align with Auberge Resorts Collection initiatives and collaborations. This individual will be the training Ambassador on property to ensure that all departments are aligned and focused on their particular training needs. Serving as a facilitator the Area L&D Manager will put their unique spin on existing training programs as well as focus on the professional development of each team member on property. This position will be support the L&D function at Goldener Hirsch and The Lodge at Blue Sky.
FOCUS AREAS :
50% Monitoring / Managing / Updating Auberge Resorts Training Programs and Tools
10% Executing the Management Development Program
10% Enforcing Compliance / State Required Trainings
10% Managing / Updating Training Resources (to include the Google site)
20% Facilitating Training Programs
- Manage and facilitate existing training programs that include; service standards orientation experience heartfelt service leadership development annual team member survey administration management development program (college) and the certified trainer program
- Direct responsibility for the annual mandatory training calendar ensuring full completion within targeted timelines and providing timely and accurate updates to department leaders
- Maintain accurate and easily accessible records and processes for all learning and development activities including recording and monitoring attendance ensuring that team members required to attend specific workshops are easily identified and followed up
- Serve as the Training Ambassador within the property for anyone with questions regarding training and development plans for their departments
- Become a trusted partner with all department leaders and have a full understanding of their teams and training requirements
- Continually update all training to ensure adherence to all state and federal requirements
- Assist with T&C events such as engagement surveys rewards & recognition programs Housekeeping Week Enrichment Rallys etc.
- Assist with miscellaneous Talent & Culture functions as needed
Qualifications :
Additional Information :
Auberge Resorts Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine and spas and gracious yet unobtrusive service. With 24 hotels and resorts across three continents Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Facebook Twitter and Instagram : @AubergeResorts and #AlwaysAuberge.
Our mission is to be the bestloved operator of oneofakind luxury properties and experiences. We are best loved because we are intimate stylish soulful and deeply personal.
Auberges latest European escape takes inspiration from the artistry and perfection of Renaissance greats whose eye for beauty bridges past and present. Tucked down a cypresslined entrance north of Florences cobblestoned centro storico wroughtiron gates open onto Collegio alla Querce an exquisite cluster of reimagined 16thcentury UNESCO buildings once serving as a cultural institution preparatory school chapel and theatre. The hotel grounds embraced by acres of magnificent Baroque gardens gaze upon panoramic views of the iconic Duomo and terracotta cityscape and on the opposite side miles of lush Chianti winelands. Offering all the pleasures of a refined country home Collegio alla Querce balances the sophistication of Florence with the relaxed pace of Tuscany in characteristic Italian style.
GHI Operating Company LLC is an Equal Opportunity Employer M / F / D / V. GHI Operating Company LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race color religion sex national origin age disability or genetics. In addition to federal law requirements GHI Operating Company LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Remote Work : Employment Type :
Fulltime
