Basin Bar - Seasonal Pool Superviosr

Company Description

A private Napa Ranch cultivating the future of wellbeing. Stanly Ranch - a land that was established with legacy in mind and furthers its progression now with enlightened 21st century ideals. A vanguard in the movement toward holistic wellbeing, Stanly Ranch empowers an immersive agricultural experience intended to not only revitalize those lucky enough to visit, but to leave them transformed. Guests, owners, and locals alike will be captivated by an active and engaged private ranch lifestyle uniquely curated to nourish the mind, body, and soul through a rare connection to the land and its bounty.

Job Description

Join our team as Pool Supervisor and become one of the authors of our story. The Pool Supervisor sets the tone for a successful day, each day.  They are key in shaping the success of each team member and thus the success of the experience provided to our guests.  They are efficient, thoughtful and clear communicators who bridge the gap between guests, team members and hotel operations.    

The Pool Supervisor will assist the Food & Beverage Manager with hiring, developing, and training the Pool staff, upholding the standards of Auberge, and creating a memorable experience for each one of the guests.  This role will assist in ensuring both guest and team member satisfaction that is achieved by meeting and exceeding the operating budget.

This is a seasonal role that will begin as soon as possible & end on or around October 31st. 

Core Responsibilities

• Responsible for maintaining guest safety in all pool areas, ensuring professional and consistent adherence to all pool safety standards

• Supports Food & Beverage Manager with Pool operations daily 

• Assists in maintaining proper positioning, visibility and condition of all pool safety and rescue equipment

• Coordinates welcoming of all guests upon arrival at pool area and the immediate provision of service (towels, water, menu options) 

• Supervises the provision of complementary surprise/delights hourly for guests. Ex: chilled towels, misting service, popsicles, frozen fruit, etc. 

• Supervises set-up and tear down required for all poolside functions

• Supervises the cleaning, maintenance and placement of pool furniture

• Supervises the monitoring of guests leaving the pool area and the picking up of all dirty towels and garbage and the repositioning of chairs

• Turns in lost and found items throughout shift according to hotel procedures

• Monitors and maintains appropriate inventory of pool towels throughout the shift, obtaining clean towels from the laundry and returning dirty towels.

• Ensures all Team Members are getting their breaks in a timely manner. 

• Conducts daily walk through of Pool deck, juice bar and storage closets to ensure standards are in place and being met

• Trainings, spot checks, coaches all new Team Members to optimum performance

• Coordinate service area maintenance when necessary.

• Attends all departmental meetings as scheduled

• Other duties as assigned

• Rate of pay - $25 per hour tips

Qualifications

• Experience in a guest service capacity

• Excellent oral/written communication skills

• Ability to lift 40 lbs. and pull/push 100 lbs, with or without reasonable accommodation. 

• Able to work a flexible schedule, including weekends and holidays

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

SRGA Resort LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.