What are the responsibilities and job description for the Front Desk Agent position at Auberge Resorts?
Join our team as a Front Desk Agent where youll be the friendly face and welcoming voice that sets the tone for our guests stay. As the first point of contact your impeccable customer service skills and attention to detail will create a memorable and positive experience ensuring our guests feel valued from checkin to checkout.
- Greet guests upon arrival facilitate smooth checkin / checkout processes and provide information about hotel services amenities and policies.
- Handle room reservations confirm guest details assign rooms and communicate any special requests or accommodations to relevant departments.
- Provide excellent customer service by addressing guest inquiries concerns and requests promptly and professionally creating a positive and welcoming atmosphere.
- Process payments verify payment information and handle financial transactions accurately including cash handling and coordinating with the accounting department.
- Serve as a central point of communication relay messages between guests and other hotel departments and maintain accurate records of guest interactions and requests.
Qualifications :
Additional Information :
Auberge Resorts Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine and spas and gracious yet unobtrusive service. With hotels and resorts across three continents Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram TikTok Linkedin Facebook and Pinterest : @AubergeResorts and #AlwaysAuberge.
MFINN2013 LLC is an Equal Opportunity Employer M / F / D / V. MFINN2013 LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race color religion sex national origin age disability or genetics. In addition to federal law requirements MFINN2013 LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Remote Work : Employment Type :
Fulltime
