What are the responsibilities and job description for the Housekeeping position at Auberge Resorts?
Company Description
A majestic all-season mountain retreat, Primland is located at the heart of the Blue Ridge Mountains on 12,000 expansive acres. Primland offers luxurious accommodations, a championship golf course, exquisite farm-to-table cuisine, a serene spa and a level of outdoor adventure that is unrivaled on the east coast. In one of the most breathtaking mountain settings, the resort boasts impressive year-round activities for the entire family, including horseback riding, fly fishing, alfresco yoga and meditation, kayaking, hiking, sporting clays, archery, stargazing in one of the largest observatories in the Eastern U.S. , RTV trail riding and tennis.
Job Description
- Provide thorough Housekeeping service.
- Stock and maintain housekeeping areas.
- Lifting is mandatory
- Empty vacuum cleaner bags daily, or as needed to maintain the equipment.
- Report all Engineering discrepancies found in rooms in Alice
- Use all chemicals, and equipment properly, to ensure safety and OSHA compliance.
- Report all needles, blood, and other bodily fluids found to Supervisor.
- Clean windows on the inside and outside as needed.
- Remove all trash daily from any Suite/Cabin assigned.
- Complete VIP rooms, then checkouts and stay-over rooms, unless requested otherwise.
- Maintain supply of fresh linens, amenities, stationery, glassware, etc., in lodges in accordance with Department Guidelines.
- Keep areas free of debris and F&B service trays during course of the day.
- Assist other Room Attendants & staff when asked to do so.
- Turn in all lost and found items recovered from guestrooms to Housekeeping Manager.
- Responsibilities may include other duties as assigned.
- Review daily assignment sheet and update completed assignments. Check with supervisor for additional assignments throughout the shift..
- Monitor and maintain designated supply levels.
- Maintain and monitor cleanliness of work areas.
- Assist housekeeping staff as assigned.Engage each guest with a smile and appropriate greeting, using the guest’s name whenever appropriate. Graciously accommodate guest requests.
- Make suggestions for improvement in overall operations with an emphasis on increasing guest satisfaction, revenue and cost reduction.
- Demonstrate and uphold Auberge Resorts Core Standards at all times.
- Work in accordance with hotel and departmental safety standards.
- Use all hotel equipment safely and properly.
- Participate in and support hotel and company efforts towards sustainability and environmental initiatives as part of the Planet Auberge program
- Inspect and report any maintenance issues or damages in guest rooms to ensure prompt resolution.
- Ensure compliance with hotel cleanliness standards and policies in all assigned areas.
Required
- Three month's experience in similar position.
- High school graduate or equivalent vocational training.
Additional Information
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
Primland Ltd is an Equal Opportunity Employer, M/F/D/V. Primland Ltd provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Primland Ltd complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
