Pool Server Attendant

Company Description

Blanketed with meadows of native flowers and wild woodlands, Wildflower Farms sways in rhythm with the seasons and the simple pleasures of life lived Upstate. Ensconced by fragrant fields of wild bergamot and mountain mint, the property’s 140 arcadian acres embody Hudson Valley ease. A slow-rippling river gently embraces free-standing cabins framing clear views of the mighty Shawangunk Ridge. Crisp air, bright skies, and the melodies of Mother Nature beckon stillness and contemplation, while forested footpaths and towering cliffs call to an adventurers’ spirit. Reconnect with yourself and nature at Wildflower Farms. description here. 

Job Description

• Maintain complete knowledge of the pool area and chaise lounge layout.
• Be available to transport any needed items to or from the pool.
• Communicate concisely and efficiently with chefs about current delivery needs and issues that may arise around the pool or resort property.
• Organize the assigned station and ensure readiness prior to guest arrival.
• Keep all needed items stocked, including towels, water bottles, drinking vessels, ice, cold bandanas, silverware, chaise lounge covers.
• Be available to move furniture around the pool area as needed.
• Actively listen and respond positively to guest questions, concerns, and requests using a brand or property specific processes to resolve issues, delight, and build trust.
• Comply with quality assurance expectations and standards.
• Report any employee, guest, and/or vendor incidents and accidents to management at the time of the incident and/or accident.
• Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
• Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, restocking items, and completing daily cleaning checklist.

Pay Rate: $17/hour tips

Qualifications

• At least 1 year of experience with F&B Service, preferable in a hotel or resort setting.  
• Ability to work a flexible schedule that may include evenings, weekends, and holidays.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
• Must have a passion for creating an exceptional experience for all guests.
• Prior luxury hospitality experience preferred.
• Must be able to accurately follow instructions, both verbally and written.
• Must be highly detail-oriented.
• Must be able to sit or stand for at least 8 hours and be able to lift up, push, and pull at least 35 pounds

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Shinrin Yoku LLC is an Equal Opportunity Employer, M/F/D/V. Shinrin Yoku LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Shinrin Yoku LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.