What are the responsibilities and job description for the Resort Operations Coordinator position at Auberge Resorts?
Role Overview
We are seeking a seasoned Concierge Manager to lead our resort operations team at Mauna Lani. As a key member of our team, you will be responsible for delivering exceptional guest experiences, managing concierge teams, and driving operational excellence. This role requires prior hotel management experience, proficiency in computer skills, and excellent leadership abilities. If you are passionate about hospitality and leadership, we encourage you to apply.
About the Position
This role plays a critical part in ensuring the success of our resort operations. The successful candidate will possess a strong background in hospitality, excellent communication skills, and the ability to lead high-performing teams. You will be responsible for coordinating between departments, developing new service standards, and implementing effective training programs to drive operational excellence.
Responsibilities
Oversee Pre Arrival and onsite Concierge teams to deliver exceptional guest experiences; Collaborate with departments to meet and exceed guest expectations; Develop and implement new service standards and training programs; Ensure smooth communication among teams; Drive operational excellence and promote a culture of exceptional service.
We are seeking a seasoned Concierge Manager to lead our resort operations team at Mauna Lani. As a key member of our team, you will be responsible for delivering exceptional guest experiences, managing concierge teams, and driving operational excellence. This role requires prior hotel management experience, proficiency in computer skills, and excellent leadership abilities. If you are passionate about hospitality and leadership, we encourage you to apply.
About the Position
This role plays a critical part in ensuring the success of our resort operations. The successful candidate will possess a strong background in hospitality, excellent communication skills, and the ability to lead high-performing teams. You will be responsible for coordinating between departments, developing new service standards, and implementing effective training programs to drive operational excellence.
Responsibilities
Oversee Pre Arrival and onsite Concierge teams to deliver exceptional guest experiences; Collaborate with departments to meet and exceed guest expectations; Develop and implement new service standards and training programs; Ensure smooth communication among teams; Drive operational excellence and promote a culture of exceptional service.
