What are the responsibilities and job description for the Part- Time Help Desk Assistant position at Auburn University at Montgomery?
Position Information
Position Information
Vacancy Number:
S-01205
Position Title:
Part- Time Help Desk Assistant
Classification Title:
Department:
Information Technology Services
Employment Type:
Part-Time
Special Instructions to Applicants:
Auburn University at Montgomery reserves the right once interviewing has begun to stop accepting applications.
Duties and Responsibilities:
Information Technology Services (ITS) Department is seeking two part-time help desk assistants. This role provides assistance and support via telephone, Zoom virtual meeting, email and onsite for resetting passwords, wireless network connection, Canvas support, DUO 2-factor Authentication support, printer support, computer hardware/software support, and other equipment. Sanitizes lab areas as students/users leave throughout the shift.
Knowledge, Skills, and Abilities:
- Experience with computer hardware and software (desired).
- Friendly, enthusiastic, and reliable with a willingness to learn.
- Ability to commit to the work schedule established each semester and to arrive on time for work consistently.
- Helpful with a customer service oriented and solution-oriented attitude.
- Ability to communicate effectively and congenially in spoken and written English.
- Ability to work independently with minimal supervision.
Minimum Qualifications:
High School Diploma or equivalent
Job Open Date:
02/17/2025
This posting will remain open until closed:
Yes
Job Close Date:
About the University/College
Located in Alabama’s vibrant state capital, Auburn University at Montgomery is a fast-growing university on the rise. Don’t just take our word for it: The Princeton Review rates us as one of the best colleges in the Southeast, while U.S. News & World Report recently ranked us No. 22 among regional universities in the South for the quality of undergraduate teaching and 38th among all public institutions in the region.
Auburn University at Montgomery is an equal opportunity employer committed to excellence through diversity; therefore, we encourage applications from historically underrepresented groups, veterans, and individuals with disabilities.
Auburn University at Montgomery is an equal opportunity employer committed to excellence through diversity; therefore, we encourage applications from historically underrepresented groups, veterans, and individuals with disabilities.
Quick Link
https://www.jobs.aum.edu/postings/7088
Position Profile Link
Applicant Documents
Required Documents
Optional Documents
- Resume
- Professional Reference Sheet
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Do you have a High School diploma or equivalent?
- Yes
- No
