What are the responsibilities and job description for the Administrative Staff Support and Technician position at Auburn Westboro Eye Assc.?
Auburn Westboro Eye Associates is seeking a highly organized, customer service-focused Administrative assistant/optometric technician to be supportive to our doctors and staff at the Westborough and Auburn offices. The position works 8 or 10 hour shifts during the week and requires scheduling availability within the following practice hours: Mondays and Wednesdays from 8:30 am – 5 pm in Westborough, Every other Tuesdays 8:30 am – 5:30 in Auburn, and Fridays 8:00 am – 3 pm in Auburn and 1 or 2 Saturdays from 7:45 am to 12 pm in Auburn. We are willing to train for the right candidate.
When you join the team at Auburn Westboro Eye Associates, you’ll enjoy meaningful work as you help others improve their vision, plus competitive compensation, and benefits.
Here are the key responsibilities of the position.
- Schedule and confirm appointments efficiently.
- Handle phone calls, emails, texts, and customer inquiries.
- Sell contact lenses.
- Manage client records and ensure accurate, timely data entry.
- Process billing and collect payments.
- Provide administrative support including IT troubleshooting.
- Take patient history and medication list
- Use the pretesting machines to prep patients for the doctor
- Run a visual field, ERG, OCT for the doctors
Here’s what we are looking for in an ideal candidate:
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Proficiency in using office software and appointment scheduling systems.
- Ability to multitask and prioritize in a busy, fast-paced environment.
- Comfort working in a non-smoking facility and campus environment.
- Previous experience in a medical or optometry office OR a strong desire to learn the industry and achieve professional growth
If others describe you as warm and friendly customer satisfaction expert who stays on top of the details in a fast-paced environment and is #ready to work, we’d like to meet you. Submit your application today.
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Professional development assistance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
Work Location: In person
Salary : $19 - $23