What are the responsibilities and job description for the Auburnma is hiring: Staff Assistant/Communication Coordinator in Auburn position at Auburnma?

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Job Description

The Town of Auburn is seeking a dynamic and qualified candidate for the position of Staff Assistant / Communication Coordinator to the Town Manager’s office. This full-time, non-union, exempt position is designed to provide critical administrative support to the Town Manager’s office, with a strong focus on managing communications, coordinating town operations, and engaging with the community. The ideal candidate will be a proactive and organized self-starter with a commitment to maintaining transparency, fostering positive relationships, and supporting the day-to-day functions of local government.

Responsibilities

Assist in processing license and permit applications, as well as coordinating town board / commission / committee appointments.
Coordinate and support logistics for town events and public meetings, ensuring effective communication before, during, and after events.
Create and edit content for newsletters, reports, the Town’s website, and other public-facing communications.
Design and produce digital and print materials, including presentations, flyers, and event posters, using tools like Microsoft Office Suite, Canva, or Adobe.
Develop and implement communications strategies to promote town initiatives, projects, and programs.
Help craft and execute strategic communication campaigns that raise public awareness and foster trust and confidence in town operations.
Maintain confidential records and handle sensitive information appropriately.
Post on social media platforms (Facebook, X / Twitter, Instagram) to disseminate information, engage with residents, and enhance the town’s online presence.
Prepare the quarterly municipal newsletter and Annual Town Report.
Research, analyze, and compile data for reports, presentations, and communications.
Support the Town Manager's office in ensuring accurate and timely follow-up on citizen inquiries and concerns.

Minimum Requirements

Associate's degree required; Bachelor’s degree preferred, or equivalent combination of education and experience.

A minimum of three years of high-level administrative experience is required, including experience working with the public in customer service or a communications-related role.

Strong written, verbal, and interpersonal communication skills.

Proficiency in Microsoft Office Suite, Canva, or Adobe; experience with workflow tools like Trello is a plus.

Ability to work independently and as part of a team to meet deadlines and manage multiple tasks.

Must obtain Notary Public certification within 4 months of hire.

Experience in municipal government or public relations is a plus.

Preferred Qualifications

Bachelor’s degree in communications, public relations, or a related field.

5 years of administrative experience, with a background in local government, public relations, or communication.

Familiarity with the processes of municipal government, including knowledge of public meetings, licensing, and permitting.

Experience managing social media accounts for a business or government entity.

Demonstrated ability to work effectively both independently and as part of a team.

Salary Range

55,000 - $61,000, DOQ.

Interested applicants please send cover letter and resume to Jillian Taylor, 104 Central Street, Auburn, MA 01501 or email to Applications. AA / EOE

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Salary : $55,000 - $61,000

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Auburnma is hiring: Staff Assistant/Communication Coordinator in Auburn

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