What are the responsibilities and job description for the Sales Development Representative position at Auctane?
About Us
At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe. And Auctane is just getting started.
Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, Stamps.com, ShipEngine, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
Our values
Win as One. Delight Customers. Deliver Great Outcomes.
About The Role
As an Outbound Sales Development Representative (SDR) at Auctane, you'll be on the frontlines of driving new business. This is a highly outbound-focused role where your main responsibility is to actively engage with prospects through high-volume cold-calling, targeted emailing, and strategic use of social media. You will be a crucial part of our sales pipeline, identifying, qualifying, and nurturing leads into sales-ready opportunities, ensuring you pass only the most promising prospects to our sales team.
If you are self-motivated, hungry to meet and exceed targets, and excel at relationship-building over the phone and via email, this role is for you!
This position is hybrid (3 days per week in office) and is located in Austin, Texas.
Sales Perks:
Accelerate Your Career in Outbound Sales and Drive Growth!
What will you be doing?
If you are based in California, we encourage you to read this important information about the ShipStation Privacy Policy for California residents linked here.
At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe. And Auctane is just getting started.
Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, Stamps.com, ShipEngine, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
Our values
Win as One. Delight Customers. Deliver Great Outcomes.
About The Role
As an Outbound Sales Development Representative (SDR) at Auctane, you'll be on the frontlines of driving new business. This is a highly outbound-focused role where your main responsibility is to actively engage with prospects through high-volume cold-calling, targeted emailing, and strategic use of social media. You will be a crucial part of our sales pipeline, identifying, qualifying, and nurturing leads into sales-ready opportunities, ensuring you pass only the most promising prospects to our sales team.
If you are self-motivated, hungry to meet and exceed targets, and excel at relationship-building over the phone and via email, this role is for you!
This position is hybrid (3 days per week in office) and is located in Austin, Texas.
Sales Perks:
- 🌴 Fully Paid Annual International President's Club Trip (Auctane Employee Plus One)
- 🌐 Fun Annual Global Revenue Kick Off Week at HQ in Austin, TX
- 🤝 Auctane Roof Top Happy Hours
Accelerate Your Career in Outbound Sales and Drive Growth!
What will you be doing?
- Heavy Outbound Prospecting: Consistently generate new opportunities through high-volume outbound calls, personalized emails, and social media outreach.
- Qualify and Develop Leads: Qualify inbound and outbound leads, uncovering pain points and needs, and guiding prospects to a clear understanding of how our solutions can help them.
- Overcome Objections: Manage and overcome common sales objections with ease, keeping the conversation focused on value and next steps.
- Create Interest and Build Rapport: Develop rapport quickly with decision-makers through engaging, consultative conversations across multiple channels (phone, email, LinkedIn).
- Targeted Research: Conduct thorough research on accounts and prospects to identify the right decision-makers and potential opportunities.
- Document Sales Activities: Ensure all lead interactions are captured accurately in Salesforce and Salesloft, tracking the entire prospecting journey and maintaining up-to-date lead data.
- Meet Key Metrics: Consistently meet or exceed key metrics, including monthly and quarterly new opportunity generation, call volume, email outreach, and pipeline goals.
- Collaboration: Work closely with account executives and sales managers to ensure a seamless handoff of qualified leads and track the progression of opportunities through the sales cycle.
- Outbound-Driven: Experience with heavy outbound sales calls, and a passion for initiating conversations and building new relationships.
- Communication Excellence: Strong verbal and written communication skills, with an ability to tailor messaging to various audiences.
- Qualifying Skills: Expertise in identifying qualified leads and determining whether prospects are the right fit for our product.
- Goal-Oriented & Results-Driven: Demonstrated ability to exceed quotas and thrive in a fast-paced, target-driven environment.
- Resilience & Persistence: Comfortable handling rejection and quickly moving on to the next opportunity with renewed energy.
- Tech-Savvy: Experience with CRMs (Salesforce preferred) and sales engagement tools like Salesloft or Outreach.
- Team Player: Ability to collaborate effectively with sales teams, sharing insights and strategies to continually improve the outbound process.
- Bachelor's degree in Sales, Business, Marketing, or a related field.
- Experience as an SDR, BDR, or in a similar outbound sales development role.
- Previous experience in a SaaS or tech sales environment.
- Google Apps (Docs, Sheets, Slides, Mail, etc.)
- Salesforce (or similar CRM)
- Salesloft, Outreach, or other sales engagement tools.
- 🏠 We are a hybrid company. All team members at Auctane in Austin come into the office Tuesdays, Wednesdays and Thursdays.
- 🛬Take the reins of your time off with our Flex Time Off policy – because work-life balance should always be in your hands!
- 🌅 We offer 12 paid holidays for all of our US employees!
- 💰401k employer matching program – because your future deserves a friendly boost!
- ⭐️We conduct annual merit reviews to recognize and reward your hard work and achievements.
- 🏟️ Company events, we work hard, play hard! We do our best every day, even at our regular team-building events.
- 🏢 Attractive office space in the heart of central Austin, Texas (free drinks, snacks…).
- 🍽Indulge in weekly catered lunches at our office – a delicious perk to fuel your work.
- 🏐 Health and Wellness: The well-being of our team is super important to us. Choose from different options that include medical, dental, and vision plans.
- 🏋🏾♀️Fitness center in the office with Tonal Mirrors, Pelotons, free weights, etc.
- 🧠Employee Assistance Program. We offer up to 8 free mental health sessions.
- 💪🏽We offer gym discounts to help you stay fit and healthy!
- 📚We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way.
- 🔗 Employee Referral Program! We reward employees helping us find top talent!
- 💜 An inclusive, casual and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive.
- Sit for prolonged periods of time
- Utilize wrist and hands for a prolonged period of time
- Walk short distances
- Stand for short periods
- Speaking and conversing with others
- Lift up to 25lbs without assistance up to chest height
If you are based in California, we encourage you to read this important information about the ShipStation Privacy Policy for California residents linked here.
