What are the responsibilities and job description for the Service Advisor position at Audi Albany?
The Albany Auto Group is seeking full-time experienced SERVICE ADVISOR at Audi Albany. Our dealerships are centrally located in the Capital District and boast excellent work environments. Our service advisors receive an excellent compensation package – weekly pay plus weekly commission along with many other benefits! Weekly salary plus incentive can be $80,000 per year.
Job Duties:
- Initiating services by listening to the customer’s description of their vehicles issues/symptoms while clarifying descriptions
- Conducting inspections and taking test drives; checking vehicle maintenance records and examining service schedules; verifying service contract and warranty coverage; developing estimates; writing repair orders, and maintaining customer rapport and records
- Calculating customer payments, including deductibles and obtaining necessary signatures and entering repair orders (RO’s) into service databases
- Updating job knowledge by participating in training and keeping abreast of manufacturers’ publications
- Enhancing the group’s reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments
- At least (2) years of experience in a service advisor role is ideal, preferably in a dealership setting with previous customer service experience
- Valid, insurable driver’s license
- Experience or certification with specific manufacturer is a bonus
- Professional appearance and demeanor with a positive attitude
We offer an excellent compensation package with competitive starting rates,health insurance, dental, vision and supplemental benefits like accident, hospital and life insurance, a 401(K) retirement plan with company matching, plus service and vehicle discounts.
Job Type: Full-time
Pay: $650.00 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
People with a criminal record are encouraged to apply
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Latham, NY 12110: Relocate before starting work (Required)
Work Location: In person
Salary : $80,000
