What are the responsibilities and job description for the Service Advisor position at Audi Richfield?
Due to Rapid growth, Audi Richfield is in need of an experienced service consultant for our state of the art Audi dealership. European import experience preferred but not required. We offer industry leading compensation packages and flexible work schedules.
WE OFFER :
Paid training
Paid vacation
Flexible work hours
Medical, dental, and vision
401K
Closed Sundays
RESPONSIBILITIES :
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend needed maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
REQUIREMENTS :
Proven record of achieving exceptional Customer Satisfaction
Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
Above average energy level
A desire for a long term career with a growing organization
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