What are the responsibilities and job description for the RENTAL CAR AGENT position at AUDI WEST PALM BEACH?
Audi West Palm Beach, one of the country's premier luxury car dealerships, and leader in the Automotive Industry, is committed to developing lasting relationships with our clients and vendors as well as our employees. Audi West Palm Beach is a proud member of the Braman Automotive family!
Audi West Palm Beach has an immediate opportunity for a Rental Car Agent. Must have an outgoing personality, the ability to multi-task and work well in a fast paced environment. Job duties include, but are not limited to:
- Coordinate with Rental Car Manager and/or Porter to have loaner vehicles cleaned inside and out prior to loaning To customers
- Make sure loaner vehicles are filled to at least tank before loaning them out.
- Ensure loaner vehicles are checked in properly for damage and fuel usage. This must be performed prior to customer leaving the service center.
- Responsible for ensuring proper documentation requirements are met for all loaner contracts (i.e. valid DL, valid proof of insurance, deductible deposit charged if applicable)
- Escort customers to the loaner car. Perform a walk around, cover preexisting damage, and fuel levels. Obtain all document signatures required.
- Once loaner car is returned, perform a return walk around, review any new damage and fuel level. Obtain all return document signature required, as well as any payment for deductible/damage/s to loaner car.
- Assist Rental Car Manager with other duties as required.
REQUIREMENTS
- High School degree or equivalent
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Minimum of 4 years of customer service experience/hospitality experience required
- Rental car agent experience.
- Ability to carry out instructions furnished in written, oral, or diagram form.
- Must possess a valid driver's license and clean driving record.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- 5 or more years of licensed driving experience
- Employment opportunities require pre-employment drug test, motor vehicle records report, clean driving record and a background check. Are you willing to take these pre-employment tests/checks?
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 5 years (Required)
- rental car agent: 2 years (Preferred)
License/Certification:
- Driver's License with clean motor vehicle history (Required)
Work Location: In person
Salary : $18
