Program Manager - Product Lead Integration Specialist

I am seeking a full-time in office "Program Manager - Product Lead Integration Specialist" in our West Jordan, UT Office! The person who fills this position will report to me.

At Audio Enhancement, we help empower learning in the classroom every day. We believe in what we do, and how we do it. We take care of each other, exceed our customers’ expectations, and build success through partnership, friendship, and trust—with our team members, partners, and customers. Team members who work hard, pursue excellence, and have a positive attitude can expect to grow with us as we grow. At Audio Enhancement, we’re looking for “lifers”—members of our Audio Enhancement family who believe in our mission, share our passion, and want to spend their careers making a difference in education.  

Audio Enhancement is seeking a Program Manager with an emphasis as an Integration Specialist to join our team at our headquarters in West Jordan, Utah. This in-office position focuses on managing and optimizing 3rd-party integrations into our EPIC platform, ensuring seamless connectivity and enhanced functionality across our innovative solutions. You’ll play a critical role in shaping the future of connected systems within the education market, driving the development and deployment of secure, scalable, and high-performing integrated solutions. 

Duties include:

Product Lead for Integrations  

· Lead the integration of 3rd-party devices and systems into the EPIC platform, ensuring compatibility and performance.

• Collaborate with product marketing, engineering, and sales to define requirements, timelines, and deliverables for requested integrations with the EPIC platform. 
• Serve as a subject matter expert for connected systems, guiding the design, testing, and deployment of integration solutions. 

System Design and Optimization 

· Design and implement integrations with the EPIC platform, focusing on seamless functionality across audio-visual systems, IoT devices, and connected networks. 

• Architect solutions that enable interoperability between 3rd-party audio-visual hardware and EPIC’s ecosystem, ensuring robust, reliable communication. 
• Develop integrations with cloud-based services and platforms. 
• Ensure all designs meet the scalability, security, and performance requirements necessary for EPIC platform operations. 

Collaboration and Technical Support 

· Work closely with cross-functional teams, including product management, field engineers, software & hardware engineers, and technical support. 

• Provide technical guidance and support to ensure successful 3rd-party integrations and ongoing system reliability. 
• Actively participate in product reviews, offering technical insights to improve system design and implementation. 

Security and Compliance 

· Implement and maintain robust security measures to protect networks where EPIC is deployed and the associated integrated systems from vulnerabilities. 

Requirements

· Bachelor’s or master’s degree in computer science, Network Engineering, Electrical Engineering, or a related field. Equivalent experience will be considered.

• Certifications such as Certified IoT Network Professional (CIoTP), Cisco Certified Network Associate (CCNA), RCDD, CTS, or CISSP are a plus. 
• 3 years of experience in Audio/Visual system integration, IoT system integration, network design, or product management.
• Experience managing 3rd-party integrations and working closely with product management and engineering teams. 
• Strong project management and organizational skills, with the ability to balance multiple priorities. 
• Exceptional problem-solving abilities and attention to detail. 
• Excellent communication and collaboration skills, with a focus on cross-functional teamwork. 

To learn more about Audio Enhancement or to apply online: https://audioenhancement.com/

For quick inquiries, contact hrshared@audioenhancement.com