What are the responsibilities and job description for the Front Desk Receptionist/Patient Coordinator position at Audiologists Northwest, Inc.?
About us
Audiologists Northwest, Inc. is a small business in Bremerton, WA. We are professional, agile and customer-centric.
```Responsibilities```
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and provide information to callers
- Register new patients and update existing patient information in the system
- Verify insurance coverage and collect co-pays or payments from patients
- Maintain cleanliness and organization of the front desk area
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Coordinate patient referrals to other healthcare providers as necessary
- Follow HIPAA guidelines to ensure patient confidentiality
```Requirements```
- Previous experience working in a medical office or similar front desk role preferred
- Familiarity with medical terminology and procedures is a plus
- Proficient in using office software systems such as Epic or similar electronic health record systems
- Excellent communication and interpersonal skills to interact with patients, staff, and healthcare providers
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Detail-oriented and able to maintain accuracy in patient records and documentation
- Ability to handle sensitive information with confidentiality and discretion
Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as needed.
Job Type: Part-time
Pay: $19.08 - $19.62 per hour
Expected hours: 15 – 20 per week
Benefits:
- 401(k)
- 401(k) matching
Medical Specialty:
- Home Health
- Medical-Surgical
- Pediatrics
- Primary Care
Schedule:
- 8 hour shift
Experience:
- Healthcare: 1 year (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $19 - $20
