What are the responsibilities and job description for the Receptionist - Executive Division position at Auditor's Office Harris County, TX?
Join Our Team as a Receptionist at the Harris County Auditor's Office!
Harris County, the third most populous county in the nation, provides an array of critical services to its community, including public health initiatives, disaster recovery efforts, toll road management, flood mitigation, and justice administration. The Harris County Auditor's Office plays an essential role in supporting these services by overseeing the financial operations of over 90 departments. Under the leadership of the County Auditor, the office includes the Accounting and Internal Audit divisions, ensuring integrity and efficiency in the county's fiscal management.
Are you a friendly, professional, and organized individual with a passion for customer service? Do you thrive in a dynamic environment and enjoy being the welcoming first point of contact? If so, the Harris County Auditor's Office invites you to apply for the Receptionist position within our Executive Division!
About Us:
The mission of the Harris County Auditor's Office is to be an independent and progressive organization recognized for professionalism in carrying out the County Auditor's statutory duties and responsibilities. We pride ourselves on our commitment to excellence and a family-friendly workplace that prioritizes employee well-being and professional growth.
What We Offer:
Harris County is dedicated to the well-being and professional development of its employees. Benefits include:
- Competitive Pay: Up to $45,000 annually, commensurate with experience.
- Comprehensive Benefits: Including a zero-premium medical plan for employees, with affordable coverage options for spouses and dependents.
- Outstanding Retirement Plan.
- Paid Parental Leave: Up to 12 weeks.
- Generous Paid Time Off: Vacation, sick leave, 11 paid holidays, and 1 floating holiday.
- Subsidized Transit/Commute assistance.
- Professional Development: Opportunities for growth and skill-building.
- Public Service Loan Forgiveness (PSLF) Qualifying Employer.
- Corporate Discounts and memberships.
- A team environment that is almost like family, with high expectations for responsibility.
About the Role:
As the first face of the Auditor's Office, you will play a crucial role in shaping the initial impression of our department. You will be responsible for delivering a professional and qualified first impression to all customers and visitors, ensuring they feel welcomed and assisted. Your work will directly benefit visitors, callers, and employees of the Auditor's Office by setting a positive and professional tone.
What You'll Do Every Day:
- Open and close the office promptly each workday.
- Receive and direct visitors with a welcoming and friendly demeanor.
- Answer a multi-line telephone system with professionalism and a helpful attitude.
- Screen visitor and telephone inquiries and efficiently route them to the proper responsible party.
- Sort incoming mail and handle deliveries.
- Maintain the reception area to ensure a professional and inviting appearance.
- Perform general office tasks such as filing, data entry, and typing correspondence.
- Be responsible for logging checks that arrive at the front desk and ensuring their delivery to the Treasurer's Office within 24-48 hours.
- Take ownership of ordering and maintaining office supplies for the Executive Division and Systems & Procedures Department, as well as maintaining/distributing supplies for the entire Office.
- Keep updated filing of checks, purchase requests, and vendor information.
- Provide accurate information related to the Auditor's Office and Harris County services.
- Occasionally coordinate open records requests from the public.
Essential Requirements:
- High School Diploma.
- 3 years of experience in a professional business environment.
- Recent experience working with a multi-line telephone system with overhead paging capability.
- Exceptional interpersonal skills - you must genuinely enjoy working with people.
- Excellent communication, organizational, and multi-tasking skills are essential.
- Proficiency in Microsoft Office.
- Good problem-solving skills with the ability to adapt to change productively.
- Ability to provide exceptional customer service to both external public and internal departments and staff.
- Ability to perform duties with minimal supervision and be self-directed.
- Maintains a polished and professional demeanor appropriate for a front office reception setting."
- Dependable attendance, punctuality, and trustworthiness are critical.
- A proactive attitude and the ability to take initiative.
Ready to Be the Face of Our Office?
If you are a motivated and personable individual ready to make a significant contribution to a vital public service organization, we encourage you to apply! We look forward to welcoming a friendly and dedicated professional to our team!
Must be legally eligible to work in the United States. We do not provide visa sponsorship.
HARRIS COUNTY HAS AN EMPLOYMENT-AT-WILL POLICY.
EQUAL OPPORTUNITY EMPLOYER .Applicants are considered without regard to race, color, religion, sex, national origin, age, or disability. Harris County is an Equal Opportunity Employer. Learn more about our equal employment opportunity plan here: https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
