What are the responsibilities and job description for the Office Assistant position at Audley Travel?
About Audley
Audley is a passionate, vibrant company that specializes in creating exceptional tailor-made journeys throughout Asia, Africa, South America and other destinations around the world.
We’re one of the UK's most highly regarded travel companies, with over 20,000 travelers a year and the recipient of multiple awards. The ethos of Audley is to provide our clients with
exceptional customer service and a trip which surpasses their expectations. As a result, they return to us year after year and recommend us to others.
See more about life at Audley: https://www.linkedin.com/posts/audley-travel_life-at-audley-activity-6990684820158713856-klsv?utm_source=share&utm_medium=member_desktop
About the Job
In this role, you will work to provide a high level of efficient and effective administrative and operational support to your team and business. You will work in a small team of Office Assistants to keep the Boston office up and running.
Responsibilities include:
- Manage incoming and outgoing mail including last-minute and overnight deliveries
- Ensure the mail and printer rooms are well maintained and tidy
- Ordering and maintenance of office supplies
- Maintain the security system logs, organizing ID cards and building cards for new starters and recovering them from leavers
- Welcome visitors and direct them accordingly
- Receive and log deliveries to the office and notify relevant person of their arrival
- Assist with keeping the office tidy, including printer rooms, the kitchens, meeting rooms, and communal spaces
- Assist with coordinating necessary office maintenance
- Assist in conducting monthly health and safety walkarounds for the office
- Recognizing when to escalate hazards or issues to manager or Building Management
- Help in maintaining the First Aid kits in the office and keeping the staff lists up to date
- Support the Office Manager and Kitchen Assistant in organizing events as needed
- Support the ordering and putting away of food and supplies for staff refreshments in the absence of the Kitchen Assistant
- Any other general administration duties required to support the operation of the office
- Facilitating new starters and leavers with equipment and set ups
- General understanding of budget parameters in the role and staying within those guidelines when making purchases
- Understanding the ESG guidelines and working to improve sustainability in the office
- Be proactive with making suggestions to improved processes, recognizing where efficiency gains can be made and playing an active role in trialing these/rolling these out
- Assist with research and projects as needed
- Responsible for day-to-day operations of the office in the absence of the Office Manager
- About You:Good understanding of Office 365 including MS Word, Excel, SharePoint and Outlook
- Embodies the Audley values of being positive, being the difference, being one team and being passionate about travel
- Strong team player who is comfortable working independently
- Good communication skills
- Detail oriented
- Ability to prioritize workload, work independently and support other team members in the absence of a supervisor/manager
- To display flexibility to cover the needs of the business. This might mean taking on different tasks in the absence of other staff members
- Must be able to physically move and lift items up to 30 lbs
- Willingness to complete the offered free certification in fire safety as part of the Fire Marshal team
- Willingness to complete the offered free certification in CPR/AED as part of the First Aid team
Location
This role is based out of our beautiful Boston, MA office located in the North End and there is a requirement to be working from the office 5 days a week.
Compensation and Perks:
- Salary of $45,000 to $50,000 (depending on experience)
- 90-100% coverage of insurance premiums
- 10 paid holidays including your birthday off!
- 1 paid day off to volunteer!
- Generous PTO policy (20 days to start, with anniversary-tied increases)
- Flexible hybrid working options
We believe it’s our people that make the difference and who build Audley into the success it is today. We pride ourselves on enabling people to reach their full potential through promoting
and celebrating a diverse and inclusive working environment.
Salary : $45,000 - $50,000