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Travel Sales Specialist - Southeast Asia / Japan

Audley Travel
Boston, MA Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/18/2025

Job Details : Travel Sales Specialist - SEA

Audley Travel is hiring a new Japan Travel Sales Specialist, starting in November - a dream job for those who are inspired by travel, obsessed with customer experience and possess extensive travel experience in the region.

About Audley

Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.

Audley is a passionate, vibrant company that specializes in creating exceptional tailor-made journeys throughout Asia, Africa, South America and other destinations around the world. We’re one of the UK's most highly regarded travel companies, with over 20,000 travelers a year and the recipient of multiple awards. The ethos of Audley is to provide our clients with exceptional customer service and a trip which surpasses their expectations.

About the Job

The heart of our business has always been our Travel Sales Specialists. These individuals have or will travel to one or more of our regions and can demonstrate a wide variety of country knowledge and an infectious passion for what they have experienced. As a part of your training, you’ll embark on the trip of a lifetime for 2-4 weeks in some of the most AMAZING destinations across the world (we call it the familiarization trip, or FAM). You’ll use your own trip to get to know first-hand the best guides, food, lodging and local secrets in your specialist countries and use this knowledge to create custom vacations.

Responsibilities :

  • Plan the trip of a lifetime for our clients
  • Hit monthly sales targets
  • Engage with potential clients and help them understand Audley’s services
  • Design completely customized itineraries for clients while prioritizing customer safety and happiness
  • Book and liaise with hotels, tour operators, and airlines
  • Communicate quickly and effectively with clients and colleagues
  • Work one Saturday shift per month (with a weekday off in exchange)
  • Work one shift per week from 11 : 30am-8pm

Qualifications :

  • Willing to travel 2-4 weeks to your assigned country as part of training
  • Valid passport or travel documents for travel outside of the US
  • Passionate about encouraging others to see the world
  • Customer service & sales skills (priority for those with prior sales experience)
  • Keen eye for detail (extensive administrative work involved)
  • Strong communication skills (verbal and written communication, active listening, collaboration)
  • Strong prioritization, organization, and time-management skills
  • Willing to educate clients on their destinations and answer itinerary questions
  • Location :

    In-person days will be hosted in our beautiful Boston, MA office located in the North End. We ask that employees are office-based for a minimum of 3 days per week.

    Compensation :

  • 49,600 base commission (typically $500-1200 / month after training)
  • 90-100% coverage of insurance premiums
  • 10 paid holidays including your birthday off
  • 1 day off to volunteer
  • Generous PTO policy (20 days to start, with anniversary-tied increases)
  • Flexible hybrid working options
  • 2 to 4-week trips in dream destinations as part of training
  • Opportunities for additional travel
  • Friends & Family discounts on luxury travel services
  • Working with a fun-loving, high-performing, and spirited team
  • We believe it’s our people that make the difference and who build Audley into the success it is today. We pride ourselves on enabling people to reach their full potential through promoting and celebrating a diverse and inclusive working environment.

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    Salary : $49,600

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