What are the responsibilities and job description for the BILINGUAL CALL ATTENDANT position at AUE Staffing, Inc.?
Job Title : Bilingual Call Attendant
Job Location : Groveland, FL 34736
Are you skilled in customer service and adept at managing high call volumes with professionalism and grace? We are seeking a Bilingual Call Attendant to join our client, where you ll be the friendly voice our callers rely on for assistance.
Responsibilities :
Professionally answer and manage incoming calls, ensuring each caller receives courteous and accurate assistance.
Greet callers warmly, providing them with the information or assistance they need.
Efficiently transfer calls to the appropriate department or individual.
Take detailed messages and relay them promptly to the relevant staff members.
Maintain a comprehensive log of incoming calls and messages.
Assist with various administrative tasks, including data entry and filing, as required.
Requirements :
High school diploma or equivalent.
Previous experience in a customer service role, such as a call attendant or receptionist, is preferred.
Excellent verbal communication skills and telephone etiquette in both English and Spanish (or other languages as required).
Strong customer service orientation, with the ability to remain composed under pressure.
Proficiency in using telephone systems and basic office equipment.
Ability to multitask and prioritize tasks effectively.
Basic computer skills, including email and Internet browsing.
Schedule
Full-time position (40 hours per week).
Typical hours may include weekdays
AUE STAFFING IS A DRUG-FREE AND EQUAL OPPORTUNITY WORKPLACE.
If you're ready to join a dynamic team and help make a difference with your exceptional customer service skills, we want to hear from you! Apply today!
Salary : $16
