What are the responsibilities and job description for the Bilingual Game Room Attendant position at AUF Professional Services?
Tito’s Playland in Plaza Mariachi Music City is looking for game room attendants in their Family Fun Entertainment Center to provide the highest level of customer service to their guests in creating an environment that is welcoming, safe and accessible. Game room attendants are to perform daily task and duties that include assisting guests with redemption items, answering general questions, promoting a fun environment and ensuring everything is sanitized correctly.
*Bilingual is required
Responsibilities
- Provide general Game Room information and pricing to students, staff, and guests
- Resolve guest complaints, receive suggestions/recommendations
- Maintain a comprehensive knowledge of arcade games and console gaming
- Open and close the Game Room daily
- Operate point-of-sale system to ring-up all game transactions
- Provide token refunds when necessary
- Open and close point-of-sale system
- Check-out/in board and card games, billiard and table tennis equipment
- Maintain accurate daily log of equipment and games
- Maintain accurate hourly guest counts
- Manage lost and found items
- Report game and equipment malfunctions, repair games and equipment as necessary
- Make recommendations for games, supplies and equipment purchases
- Maintain accurate inventory of games, supplies and equipment
- Uphold and enforce Tito’s Playland policies and procedures
- General cleaning duties
- Carry out other duties assigned by the manager on duty
Qualifications
- Comprehensive knowledge of board, card, table, and video games strongly preferred.
- Cash handling and point-of-sale system experience strongly preferred.
- High School Diploma is preferred
- First Aid/CPR Certified is preferred
- Must be able to handle a fast-paced work environment
- Must be Reliable
- Must be Organized
- Bilingual (English and Spanish speaking) is required
Experience
- No Experience Necessary.
Benefits offered
- Employee Discounts
- Flexible schedule
