What are the responsibilities and job description for the Sr. Product Manager - Tech (Customer Experience) position at Auger?
Join the Team Revolutionizing Global Supply Chains at Auger
Imagine working at a company where you get the best of all worlds: the fast-paced execution of a startup and the guidance of leaders who’ve built things that actually work at scale. Founded by 23-year Amazon veteran and serial innovator Dave Clark, and backed by a $100M investment led by Oak HC/FT, we're not just rethinking how global supply chains operate—we’re redefining them.
At Auger, we envision a future where global supply chain technology is as intuitive as your favorite app. No more complex spreadsheets, no more arcane queries, no more clunky “franken-software” —just real-time insights, smooth automation, and a frictionless experience that helps companies make fast decisions.
We believe supply chain problems aren’t just business problems—they’re human problems. When a supply chain breaks down, it’s not just an inconvenience—it means products don’t make it to store shelves, workers face burnout, and the environment pays the price. Auger is here to change that, and we need you to help us do it. With us, you’ll be part of an expert team that is fundamentally reshaping one of the world’s most vital industries and will make global supply chains more efficient, more sustainable, and ultimately, better for everyone.
You'll work alongside the brightest minds in the industry, learn cutting-edge technologies, and be empowered to take on challenges that will stretch your skills and your thinking. If you’re ready to help us build the future of global logistics, come join the ride.
About the Team & Role:
As a Senior Product Manager - Tech at Auger, you will own and drive the development of our customer-facing supply chain operating platform. This means delivering the user experience that supports how customers engage with Auger—through data visualizations with drill-down capabilities, solution applications, the Auger Supply Chain LLM and agentic workflows.
Your primary customers will be end-users at enterprises who manage decisions across the supply chain and rely on our platform to understand their supply chains, automate decisions, and take action to mitigate risks, reduce costs, and drive revenue through supply chain optimization. You’ll be responsible for deeply understanding their needs and workflows and translating them into intuitive, consumer-grade product features.
This is a strategic, high-ownership position that requires vision, leadership, and technical fluency. You will define the roadmap, drive execution, and collaborate with design and engineering teams to deliver a seamless, intelligent, and performant experience across the full customer-facing Auger platform.
Key Responsibilities
Auger considers all qualified applicants for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Compensation Range: $225K - $275K
Imagine working at a company where you get the best of all worlds: the fast-paced execution of a startup and the guidance of leaders who’ve built things that actually work at scale. Founded by 23-year Amazon veteran and serial innovator Dave Clark, and backed by a $100M investment led by Oak HC/FT, we're not just rethinking how global supply chains operate—we’re redefining them.
At Auger, we envision a future where global supply chain technology is as intuitive as your favorite app. No more complex spreadsheets, no more arcane queries, no more clunky “franken-software” —just real-time insights, smooth automation, and a frictionless experience that helps companies make fast decisions.
We believe supply chain problems aren’t just business problems—they’re human problems. When a supply chain breaks down, it’s not just an inconvenience—it means products don’t make it to store shelves, workers face burnout, and the environment pays the price. Auger is here to change that, and we need you to help us do it. With us, you’ll be part of an expert team that is fundamentally reshaping one of the world’s most vital industries and will make global supply chains more efficient, more sustainable, and ultimately, better for everyone.
You'll work alongside the brightest minds in the industry, learn cutting-edge technologies, and be empowered to take on challenges that will stretch your skills and your thinking. If you’re ready to help us build the future of global logistics, come join the ride.
About the Team & Role:
As a Senior Product Manager - Tech at Auger, you will own and drive the development of our customer-facing supply chain operating platform. This means delivering the user experience that supports how customers engage with Auger—through data visualizations with drill-down capabilities, solution applications, the Auger Supply Chain LLM and agentic workflows.
Your primary customers will be end-users at enterprises who manage decisions across the supply chain and rely on our platform to understand their supply chains, automate decisions, and take action to mitigate risks, reduce costs, and drive revenue through supply chain optimization. You’ll be responsible for deeply understanding their needs and workflows and translating them into intuitive, consumer-grade product features.
This is a strategic, high-ownership position that requires vision, leadership, and technical fluency. You will define the roadmap, drive execution, and collaborate with design and engineering teams to deliver a seamless, intelligent, and performant experience across the full customer-facing Auger platform.
Key Responsibilities
- Define and drive the product strategy for our end-to-end supply chain operating system. This includes platform-level UX, customer-facing intelligence layers, application modules, workflow orchestration, and LLM-powered experiences.
- Gather insights through direct engagement with external users to inform feature development and prioritization.
- Develop and own the product roadmap, prioritizing high-impact features and enhancements, ensuring clarity on what gets built and why.
- Work closely with engineering teams to translate requirements into scalable, technically feasible solutions.
- Stay ahead of emerging trends in user experience, decision automation, applied AI/LLMs, and intelligent workflow platforms.
- Ensure AugerOS delivers an intelligent, usable, and responsive experience that empowers customers to make better, faster supply chain decisions with confidence.
- 10 years of product management experience, with a strong track record of delivering complex enterprise SaaS or AI-powered platforms with consumer-grade UX.
- Ability to work closely with engineers, understanding trade-offs in scalability, performance, and data architecture.
- Experience working with or integrating LLMs and AI agents into user-facing applications.
- Ability to work with Design and strong UX intuition when designing interfaces for supply chain users of varying technical expertise.
- Strong communicator who can translate technical complexity into clear, compelling narratives for stakeholders.
- Bonus: Experience in supply chain or operational decision systems.
- Highly competitive total compensation packages
- Top tier medical, dental, and vision insurance
- 401K
- Work with teammates who tackle complex and consequential challenges with resilience, determination, and good humor.
Auger considers all qualified applicants for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Compensation Range: $225K - $275K
Salary : $225,000 - $275,000
