What are the responsibilities and job description for the Branch Manager position at Augment Jobs?
Job Title: Branch Manager
Job Overview
We are looking for an experienced and dynamic Branch Manager to lead our branch team. The Branch Manager will be responsible for overseeing daily operations, driving business growth, and ensuring exceptional customer service. This role requires strong leadership skills, a deep understanding of banking operations, and a focus on achieving sales and operational goals.
Responsibilities
As a platform committed to connecting top talent with the right roles, this job posting is exclusively available through Augment Jobs' proprietary job board.
Job Overview
We are looking for an experienced and dynamic Branch Manager to lead our branch team. The Branch Manager will be responsible for overseeing daily operations, driving business growth, and ensuring exceptional customer service. This role requires strong leadership skills, a deep understanding of banking operations, and a focus on achieving sales and operational goals.
Responsibilities
- Manage the day-to-day operations of the branch, ensuring efficiency and compliance with all policies and regulations.
- Lead, mentor, and develop branch staff to achieve performance targets and provide excellent customer service.
- Develop and implement strategies to drive business growth, including sales of banking products and services.
- Monitor branch performance metrics and take action to achieve sales, customer satisfaction, and profitability goals.
- Build and maintain relationships with customers, addressing their needs and resolving issues promptly.
- Ensure compliance with all banking regulations, policies, and procedures.
- Prepare and present branch performance reports to senior management.
- Oversee cash management, security, and control procedures within the branch.
- Promote a positive work environment and foster a culture of teamwork and accountability.
- Bachelor’s degree in Business Administration, Finance, or a related field.
- 5 years of experience in banking or financial services, with at least 2 years in a leadership role.
- Strong understanding of banking products, services, and operations.
- Proven track record of achieving sales targets and managing branch performance.
- Excellent leadership, communication, and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Ability to build and maintain strong customer relationships.
- Knowledge of regulatory requirements and compliance standards.
- Proficiency in Microsoft Office Suite and banking software.
As a platform committed to connecting top talent with the right roles, this job posting is exclusively available through Augment Jobs' proprietary job board.
