Demo

Client Engagement Manager

Augment Jobs
Austin, TX Full Time
POSTED ON 12/1/2024 CLOSED ON 1/28/2025

What are the responsibilities and job description for the Client Engagement Manager position at Augment Jobs?

Job Title: Client Engagement Manager

Job Summary

The Client Engagement Manager is responsible for enhancing and managing client relationships to drive engagement, satisfaction, and long-term loyalty. This role involves developing strategies to deepen client connections, ensuring the successful delivery of services, and identifying opportunities for growth. The Client Engagement Manager will act as a primary point of contact, working closely with clients to understand their needs and deliver exceptional service.

Responsibilities

  • Develop and implement strategies to improve client engagement and satisfaction.
  • Build and maintain strong relationships with clients, serving as their primary contact for engagement-related matters.
  • Conduct regular client meetings and check-ins to assess satisfaction, address concerns, and identify opportunities for improvement.
  • Collaborate with internal teams to ensure the successful delivery of products and services that meet client expectations.
  • Analyze client feedback and engagement metrics to develop actionable insights and recommendations.
  • Identify opportunities for upselling or cross-selling additional products or services to enhance client value.
  • Create and deliver presentations, reports, and updates to clients on engagement strategies and outcomes.
  • Manage client onboarding processes to ensure a smooth transition and positive initial experience.
  • Stay informed about industry trends, client needs, and market developments to provide relevant insights and solutions.
  • Ensure compliance with company policies, service agreements, and industry standards.

Qualifications

  • Bachelor's degree in Business, Marketing, Communications, or a related field.
  • Proven experience in client engagement, account management, or a similar role.
  • Strong interpersonal and communication skills, with the ability to build and maintain effective client relationships.
  • Excellent problem-solving and analytical abilities.
  • Ability to manage multiple client accounts and projects simultaneously.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Understanding of industry-specific products, services, and trends is a plus.
US Client/FF is hiring: Social Media Manager in Austin
US Client/FF -
Austin, TX
Online Client Engagement Specialist
Kensington Partners Group -
Georgetown, TX
Online Client Engagement Specialist
Kensington Partners Group -
Pflugerville, TX

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Client Engagement Manager?

Sign up to receive alerts about other jobs on the Client Engagement Manager career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$95,951 - $128,520
Income Estimation: 
$136,551 - $185,658
Income Estimation: 
$95,951 - $128,520
Income Estimation: 
$136,551 - $185,658
Income Estimation: 
$136,551 - $185,658
Income Estimation: 
$175,272 - $244,410
Income Estimation: 
$59,001 - $77,833
Income Estimation: 
$73,754 - $99,306
Income Estimation: 
$73,754 - $99,306
Income Estimation: 
$98,363 - $136,806

Sign up to receive alerts about other jobs with skills like those required for the Client Engagement Manager.

Click the checkbox next to the jobs that you are interested in.

  • Account Management Skill

    • Income Estimation: $71,892 - $106,278
    • Income Estimation: $75,299 - $107,932
  • Business Banking Services Skill

    • Income Estimation: $75,279 - $105,849
    • Income Estimation: $82,060 - $143,130
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Augment Jobs

Augment Jobs
Hired Organization Address Columbus, OH Full Time
Iron Key Company Overview Iron Key, backed by Iron Key Capital, is a venture community focused on liquid and venture opp...
Augment Jobs
Hired Organization Address New York, NY Full Time
THIS JOB CAN BE FOUND ON OUR EXCLUSIVE JOB BOARD , IT IS NOT A DIRECT ROLE AT AUGMENT JOBS. Job Title: Sales Director Co...
Augment Jobs
Hired Organization Address New York, NY Full Time
THIS JOB CAN BE FOUND ON OUR EXCLUSIVE JOB BOARD, IT IS NOT A DIRECT ROLE AT AUGMENT JOBS. Job Title: Sales Operations M...
Augment Jobs
Hired Organization Address Columbus, OH Full Time
Iron Key Company Overview Iron Key, backed by Iron Key Capital, is a venture community focused on liquid and venture opp...

Not the job you're looking for? Here are some other Client Engagement Manager jobs in the Austin, TX area that may be a better fit.

Client Engagement Manager

eClerx, Round Rock, TX

AI Assistant is available now!

Feel free to start your new journey!