What are the responsibilities and job description for the Solutions Consultant position at Augment Jobs?
THIS JOB CAN BE FOUND ON OUR EXCLUSIVE JOB BOARD , IT IS NOT A DIRECT ROLE AT AUGMENT JOBS.
Job Overview
We are seeking a knowledgeable and proactive Solutions Consultant to join our team. The ideal candidate will have a strong technical background, exceptional problem-solving skills, and the ability to translate complex technical concepts into actionable solutions for our clients. In this role, you will work closely with sales and customer success teams to understand client needs, develop tailored solutions, and ensure successful implementation.
Key Responsibilities
Job Overview
We are seeking a knowledgeable and proactive Solutions Consultant to join our team. The ideal candidate will have a strong technical background, exceptional problem-solving skills, and the ability to translate complex technical concepts into actionable solutions for our clients. In this role, you will work closely with sales and customer success teams to understand client needs, develop tailored solutions, and ensure successful implementation.
Key Responsibilities
- Client Engagement: Collaborate with sales teams to understand client requirements and business challenges, providing expert insights on our solutions.
- Solution Design: Develop customized solutions that meet client needs, including technical specifications, project plans, and timelines.
- Product Demonstrations: Conduct product demonstrations and presentations to showcase the value of our solutions, addressing specific client use cases.
- Technical Expertise: Serve as a subject matter expert on our products and services, providing technical support and guidance to clients throughout the sales process.
- Proposal Development: Assist in the creation of proposals, RFP responses, and project scopes that clearly outline deliverables, timelines, and costs.
- Implementation Support: Collaborate with implementation teams to ensure a smooth transition from sales to delivery, providing support during the onboarding process.
- Training: Develop and deliver training sessions for clients and internal teams on product features, best practices, and industry trends.
- Feedback Loop: Gather client feedback and insights to inform product development and enhancements, ensuring our solutions evolve with market demands.
- Education: Bachelor’s degree in Computer Science, Information Technology, Business, or a related field.
- Experience: 3 years of experience in a solutions consulting, technical sales, or similar role, preferably in [specific industry, e.g., technology, SaaS].
- Technical Proficiency: Strong understanding of software solutions, APIs, and integration processes, with the ability to communicate technical concepts effectively.
- Problem-Solving Skills: Excellent analytical and problem-solving skills, with a proactive approach to identifying and addressing client needs.
- Communication Skills: Outstanding verbal and written communication skills, with the ability to engage and influence clients and stakeholders.
- Project Management: Strong organizational skills and the ability to manage multiple projects simultaneously while meeting deadlines.
- Customer-Focused: A commitment to providing exceptional customer service and building long-term relationships.
- Experience with CRM software (e.g., Salesforce) and other sales tools.
- Familiarity with industry-specific technologies or solutions.
- Knowledge of project management methodologies and tools.
- Competitive salary and performance-based incentives.
- Comprehensive benefits package, including health, dental, and retirement plans.
- Opportunities for professional development and career advancement.
- A dynamic and inclusive work environment.
