What are the responsibilities and job description for the Marketing Lead Response Representative position at August Roofing & Solar?
Location: Simi Valley, CA | On-site
Full-time | Monday Friday, 8:00 AM 5:00 PM
Reports to: Marketing Manager
Company Overview
Founded in 1991, August Roofing & Solar is committed to redefining professionalism in the construction industry. We're proud to offer high-quality roofing and solar solutions across Ventura County, Santa Barbara, and West Los Angeles all while delivering a customer experience built on trust, excellence, and craftsmanship. We're a team of hard-working, humble professionals who take pride in what we do and how we do it.
Now, we're looking for a Marketing Lead Response Representative to help us grow and make a greater impact!
Position Overview
As our Marketing Lead Response Representative, you'll be the first point of contact for inbound leads coming from various marketing channels website inquiries, social media, digital ads, and more. Your mission? Engage prospects quickly and effectively, qualify their needs, and schedule appointments for our sales team. You'll play a critical role in our marketing-to-sales pipeline, ensuring every potential customer has a great first experience with our brand.
This role is perfect for someone who's personable, quick-thinking, detail-oriented, and passionate about helping people.
Key Responsibilities
Respond Promptly to Inbound Leads
2 years of experience in a customer service, lead response, inside sales, or marketing support role.
Strong communication skills confident, clear, and friendly on the phone and in writing.
Ability to manage multiple lead channels with attention to detail and speed.
Familiarity with CRM platforms and lead tracking tools (HubSpot, Salesforce, etc.).
Self-motivated, dependable, and goal-driven.
Experience in construction, solar, or home services is a plus, but not required.
What You'll Gain
Meaningful Work Be the voice of the brand and help homeowners take the first step toward better solutions.
Growth Opportunities This role is a launchpad to marketing, sales, or operations leadership.
Competitive Pay $20 - $23/hr bonus opportunities based on correctly set leads
Amazing Benefits
At August Roofing & Solar, your role matters. Every lead you respond to helps us grow our reach and serve our community. If you're passionate about connecting with people and want to be part of a positive, purpose-driven company we'd love to hear from you!
Apply today and let's grow together
Full-time | Monday Friday, 8:00 AM 5:00 PM
Reports to: Marketing Manager
Company Overview
Founded in 1991, August Roofing & Solar is committed to redefining professionalism in the construction industry. We're proud to offer high-quality roofing and solar solutions across Ventura County, Santa Barbara, and West Los Angeles all while delivering a customer experience built on trust, excellence, and craftsmanship. We're a team of hard-working, humble professionals who take pride in what we do and how we do it.
Now, we're looking for a Marketing Lead Response Representative to help us grow and make a greater impact!
Position Overview
As our Marketing Lead Response Representative, you'll be the first point of contact for inbound leads coming from various marketing channels website inquiries, social media, digital ads, and more. Your mission? Engage prospects quickly and effectively, qualify their needs, and schedule appointments for our sales team. You'll play a critical role in our marketing-to-sales pipeline, ensuring every potential customer has a great first experience with our brand.
This role is perfect for someone who's personable, quick-thinking, detail-oriented, and passionate about helping people.
Key Responsibilities
Respond Promptly to Inbound Leads
- Quickly respond to leads via phone, email, text, or CRM notifications.
- Follow up on web form submissions, ad inquiries, and social media responses.
- Ask the right questions to determine service needs, timeline, and fit.
- Maintain an up-to-date understanding of our roofing and solar offerings.
- Coordinate calendars and book appointments for consultations and estimates.
- Clearly communicate next steps and ensure smooth handoffs to the sales team.
- Log all lead interactions, update lead statuses, and ensure all notes are clear and complete.
- Track and report conversion rates, response times, and appointment setting performance.
- Follow up with leads generated through campaigns and nurture long-term prospects.
- Provide feedback to the marketing team on lead quality and patterns.
2 years of experience in a customer service, lead response, inside sales, or marketing support role.
Strong communication skills confident, clear, and friendly on the phone and in writing.
Ability to manage multiple lead channels with attention to detail and speed.
Familiarity with CRM platforms and lead tracking tools (HubSpot, Salesforce, etc.).
Self-motivated, dependable, and goal-driven.
Experience in construction, solar, or home services is a plus, but not required.
What You'll Gain
Meaningful Work Be the voice of the brand and help homeowners take the first step toward better solutions.
Growth Opportunities This role is a launchpad to marketing, sales, or operations leadership.
Competitive Pay $20 - $23/hr bonus opportunities based on correctly set leads
Amazing Benefits
- Medical, Dental, Vision (dental & vision at no cost to you)
- Company-paid Life Insurance
- 401(k) Retirement Plan
- Paid Time Off: 5 vacation, 5 sick leave, and 6 paid holidays per Year
At August Roofing & Solar, your role matters. Every lead you respond to helps us grow our reach and serve our community. If you're passionate about connecting with people and want to be part of a positive, purpose-driven company we'd love to hear from you!
Apply today and let's grow together
Salary : $20 - $23