What are the responsibilities and job description for the Titleholders Server PT (commission) position at Augusta Country Club Incorporated?
Augusta Country Club is a privately owned club with golf, tennis, fitness, and swim facilities in Augusta, GA. We are currently seeking servers that can create a positive, memorable experience for members and their guests. The ideal candidates will be customer service oriented, attentive, polite, courteous and able to interact with members in a professional manner. Dependability is a must.
JOB DESCRIPTION: This position is responsible for providing the highest quality of services to all members and guests dining within the bar and restaurant areas. Servers are part of the dining experience, offering suggestions and recommendations, such as wine pairings helping to make the dining experience more intimate.
Essential Duties and Responsibilities include the following:
- Attend line-up at the beginning of shift
- Greeting members
- Serve food and beverage items by following proper club procedures
- Set up side stations and perform assigned side work
- Utilizes digital system to input orders and transmit to the kitchen
- Assembles food on trays ensuring proper condiments and side dishes are provided
- Checks back to ensure Member/Guest satisfaction
- Suggest and serves dessert, coffee and after dinner drinks
- Keeps tables, dining room and bus station clean and tidy
- Present bill to member
- Advises supervisor of any complaints as soon as they occur
- Performs clean-up and closing duties as assigned by supervisor
- Attend line-up as directed by supervisor
- Other duties may be assigned
- Close shift in North Star (POS)
- Put tickets in numerical order
- Check out with Manager before leaving
Qualifications
- Must be a team player and demonstrate organizational skills.
- Must have excellent interpersonal skills and confidence.
- Be able to work in a standing position for long periods of time.
- Excellent verbal and telephone skills to be able to communicate clearly and effectively with our members.
- Ability to work in a fast paced environment.
Schedule Availability
- Must be available morning or evening shifts for Friday, Saturday, and Sunday
- Morning shift 7AM-3PM or later
- Evening shift 5PM-10PM or later
Equal Opportunity Employer
Drug Free Employer