What are the responsibilities and job description for the Application Analyst II position at Augusta Health Brand?
The Application Analyst II provides support for computer applications used in various departments within the Augusta Health environment. The Application Analyst II is a vital member of the Augusta Healthcare team as they oversee the organization, maintenance and evaluation of the healthcare applications used to meet the hospital’s technical needs.
This position reports to the IT Applications Director and provides ongoing support, monitoring, and optimization for the systems utilized by various departments in the environment. The Application Analyst II will frequently be required to interact with PHI (patient health information) and will comply with all HIPAA standards.
Essential Functions:
- Reviews, analyzes, and modifies systems including testing and installing to support organizational applications.
- Assists in the organization, maintenance and evaluation of documentation for supporting healthcare systems.
- Acts as a strong resource to healthcare team members for all aspects of the systems they support.
- Participates with fellow team members and appropriate user groups to evaluate requests and determine feasibility and advisability of system changes.
- Identifies educational needs and collaborates with appropriate organizational leaders to design and implement end user education
- Assists team members and organizational leaders to analyze data and identify trends to improve organizational performance and clinical outcomes.
- Assists in training of application team members and provides them with support on departmental processes and policies.
- Participates in the development of downtime procedures for clinical documentation and evaluates effectiveness to assure that the hospital and clinics remain functional during system downtimes.
- Monitor and support implemented software and respond to issues as required making necessary corrections with appropriate change control.
- Utilize best practices for change management processes and communication, to maintain highest levels of system stability and reliability.
- Complies with all HIPAA standards when dealing with PHI and other patient data.
- Maintains strong working relationships with end users, vendors, and consultants while providing day-to-day support of the applications.
- Provides “Go Live” support with applications.
- Participates in projects as needed and performs other duties as assigned.
- Provides on-call support as needed.
Education/Experience Requirements
• High School Diploma required.
• Has participated in the build/support of a computer application either at Augusta Health or in another environment.
Knowledge
• Excellent understanding of the organization’s goals and objectives.
• Ability to work in a team-oriented, collaborative environment
Company Information
Augusta Health is a mission-driven, independent, nonprofit, community health system located in Fishersville Virginia in Virginia’s scenic Shenandoah Valley. Augusta Health offers a full continuum of inpatient and outpatient which includes Augusta Medical Center a 255 bed inpatient facility and Augusta Medical Group which is comprised of 40 practice locations and four urgent care locations.
Equal Opportunity
Augusta Health recruits, hires and promotes qualified candidates for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran or military discharge status, and family medical or genetic information.
