NAVIGATOR-General and Invasive Cardiology

The Cardiology Navigator helps the cath lab/cardiology patient navigate through the healthcare process throughout the duration of the care, beginning with first contact with the AMG Cardiology department continued on as long as they are under care of an AMG cardiologist.  They are responsible for assisting with coordination of pre and post procedure care, including coordinating the scheduling of cath lab procedures as well as any supplemental procedures required.  They will also be responsible for assisting with gathering all required patient documentation/data, i.e. – Lab work, EKGs, Holter monitors, echoes, etc... The Cardiology Navigator will round on patients post procedure, participating actively in care planning process and assessing for quality compliance.  They will take an active role in the patient discharge process, participating in such activities as: discharge teaching/education, assisting with getting prescriptions filled, schedule post-procedure clinic visits, etc...  The Cardiology Navigator will also collaborate with the Cardiovascular Quality Coordinator on process improvement around the NCDR measures and accreditation

Patient Navigation
• Coordinates the scheduling of procedures, diagnostic exams with schedulers
• Performing PAT visits/ phone calls.
• Ensures procedural patients are prepared (NPO status, appropriate lab work and medications adjusted appropriately)
• Gather/organize patient data prior to physician evaluation
• Patient/Family education: pre/post procedure
• Assist with inpatient and post procedure patient discharge planning
• Assist with post discharge medication coordination and meds to bed when applicable.
• Consults with and utilizes community resources to optimize treatment and support
• Responds to patient phone calls as needed.
• Educate patients and their significant others regarding their cardiac diagnosis and treatment plan
• Works with vendors and subject matter experts to organize and schedule cardiac education with clinic team members.
Report and Record Keeping
• Assists in tracking patient interventions and outcomes
• Participates in research as appropriate
• Tracks patients as they move through the healthcare system
• Provides timely and complete documentation for accurate patient care
• Tracks interventions and outcomes
• Helps coordinate and assists with ACC-NCDR data registry compliance
• Participates in the development, implementation, and evaluation of policies, procedures, quality assurance programs, and protocols.
Customer Service/Marketing
• Proactively works to resolve issues to improve quality and efficiency of department(s)
• Consistently displays professionalism in dealing with patients and peers
• Embraces new ideas and procedures that will improve departmental performance
• Initiates opportunity or seeks collaboration with other departments
• Provides assistance in clear, courteous, professional, and flexible manner both orally and in writing
Keeps immediate supervisor and team members fully informed concerning work progress

IV. Expectations for All Teammates
• Supports the mission, vision, values and strategic goals of Augusta Health.
• Complies with the Augusta Health Standards of Conduct and all policies, procedures, and regulations.
• Performs a variety of related duties as assigned.
• Meets all annual training, health and safety requirements.
• Demonstrates regular, reliable and dependable attendance.
• As needed, may be required to work:
o on weekdays, weekends, evenings and/or night shifts.
o on holidays or additional shifts.
o during disaster situations, i.e., before, during or after a disaster or inclement weather (e.g. hurricane, flood, snowstorm, etc.).
o additional hours after scheduled workday or shift based on operational needs.

Requirements:

• BS in Nursing
• BLS required, ACLS within 6 months of employment
• Current RN licensure in the Commonwealth of Virginia
• Minimum of 2 years Critical Care, Cardiology, or Cath lab experience

Preferred Qualification:

• MS in Nursing or equivalent master's degree

Some benefits of working at Augusta Health include:

• Generous paid time off to promote work life balance
• Free onsite parking
• Shift and weekend differentials
• Tuition reimbursement
• Onsite child care

Company Information
Augusta Health is a mission-driven, independent, nonprofit, community health system located in Fishersville Virginia in Virginia’s scenic Shenandoah Valley. Augusta Health offers a full continuum of inpatient and outpatient which includes Augusta Medical Center a 255 bed inpatient facility and Augusta Medical Group which is comprised of 40 practice locations and four urgent care locations.

Equal Opportunity

Augusta Health recruits, hires and promotes qualified candidates for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran or military discharge status, and family medical or genetic information.